Description:
Job Description:
• 10-15+ years' experience and expertise in Service-Centric function, preferably in heavy equipment, aerospace, industrial, automotive manufacturing
• Expertise in Servitization, Field Service Management, scheduling, maintenance, repairs, overhauls, Contracts, Service BOM, , Service Analytics, Depot Repair, Warranty, Service / Aftermarket Parts, IOT and Service System Integration.
• Consulting and deployment of service / aftermarket management solutions.
• Strong communication and presentation skills are required. Will communicating with internal and customer teams. Must display ability to discover and define business requirements. A strong understanding of Business Process Modeling is required.
• Contribute and collaborate with team that implements the solution.
• 70-80% Client Interaction and 30-20% Internal assets
• Support solution development with key technologies (Service Max, Zinier, IFS, ServiceNow, Syncron, Techsee, CareAR, PTC SLM, Windchill SIM, Inservice, Servigistics , JDA ,SAP SPM, Oracle etc.) by giving the domain inputs to IT teams.
• Work on pre-sales activities for identifying and converting business consulting and IT implementation opportunities.
Responsibilities:
• Consulting - defining strategy, roadmap, business capabilities, requirements and working with team in implementation.
• Identify opportunities through business connects with clients and relationships in TCS ecosystem
• Lead RFP responses and contribute
• Track emerging business models and trends for its applicability in manufacturing.
• Build connects with analysts, speak jointly with customers in key Industry forums and publish thought leadership articles
• Prepare assets for practice
• Experience in outcome centric models
Qualifications:
• Graduate/Postgraduate in Engineering or Sciences
• Experience in Service Planning, Scheduling, product as a service, Statistics, BOM, Catalog building, analytics and automation, Pricing .
• Experience in implementation of PTC SLM Modules, Service Max, IFS, ServiceNow or any SLM packages.
• Digital Enablement of Service Transformation using Big Data, Cloud, Augmented Reality, Artificial Intelligence, Chatbots etc
• Publication of articles in forums
• 10-15 years of experience
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