Aftermarket Account Manager

SPX

Overland Park, KS

JOB DETAILS
SKILLS
Analysis Skills, Channel Sales, Communication Skills, Continuous Improvement, Customer Relations, Customer Relationship Management (CRM), Customer Relationship Management (CRM) Systems, Customer/Client Research, Direct Sales, Establish Priorities, HVAC, Hospital, Leadership, Meet Sales Quota, Microsoft Excel, Microsoft PowerPoint, Microsoft Word, Network Operations Center, Operational Improvement, Order Processing, Parts Sales, Power Plant, Problem Solving Skills, Process Management, Product Pricing, Product Strategy, Product/Service Launch, Productivity Management, Project Planning, Project Schedule, Project/Program Management, Refrigeration, Regional Sales, Revenue Growth, Revenue Planning, SAP ECC (fka SAP R/3 and SAP ERP), SPX, Sales, Sales Management, Sales Support, Salesforce.com, Talent Management, Team Lead/Manager, Technical Support, Time Management, Willing to Travel
LOCATION
Overland Park, KS
POSTED
2 days ago
Aftermarket Account Manager

Location: Overland Park, Kansas (KS), US

Building the people that build the world. With platforms in HVAC and Detection and Measurement, SPX Technologies builds innovative solutions that enable a safer, more efficient, sustainable world. Through our RiSE talent development framework, we Reach, Identify, Strengthen, and Engage our employees to support them in their continued development. We're a global company of problem solvers, collaborators, and innovators, and our businesses build solutions that impact the world. As part of HVAC Cooling, SPX Cooling Technologies is a leader in high quality industrial HVAC equipment used to cool large facilities like hospitals, data centers, and power plants. With cooling towers, fans, and refrigeration units, companies rely on brands like Marley, Recold, and SGS to provide comfort and mission critical and industrial cooling solutions.

How You Will Make an Impact (Job Summary)

SPX is a diverse team of unique individuals who all make an impact. As an Aftermarket Key Account Manager, you will build relationships with Marley's top customers, to implement key corporate initiatives and achieve revenue growth targets in the given account base. The Marley Aftermarket Parts Group is imbedded in all products and channels that SPX and Marley serve and is a critical component of SPX's success across its cooling markets. The person will facilitate information between SPX and the key accounts, engaging in their product, service, and technical support needs. The incumbent will meet with customers to discuss product solutions and service programs that fit their operation and improve their productivity. Additionally, the account manager will be aware of all competitive solutions offered or in use with the customer. They will meet booking/revenue numbers for the quarters and the year. The successful incumbent effectively manages a challenging workload and, as needed, delegates tasks to supporting roles. Success in this role demands outstanding organizational, project planning, project management, and communication skills.

What You Can Expect in This Role (Job Responsibilities)

While each day brings new opportunities at SPX, your core responsibilities will be:

  • Parts Sales and Customer Relationships
    • Actively pursue and cultivate relationships within key accounts.
    • Align channel sales and service teams to optimize customer product needs.
    • Develop strategies for product introduction, quoting opportunities, and long-term sales growth.
  • Sales Process Management and Execution
    • Work with the quote and sales order support team to ensure accurate order processing.
    • Present parts replacement proposals to customer accounts.
    • Perform on-site product inspections and recommend service solutions.
  • Reporting, Analysis, and Continuous Improvement
    • Maintain Salesforce CRM to track customer engagement and revenue targets.
    • Solicit and analyze customer feedback on product performance and pricing.
    • Coordinate with regional sales teams to enhance key account management practices.
What We Are Looking For (Required/Ideal Experience, Skills, Education)

We each bring something to the table, and we are looking for someone who has:

  • Required Experience & Skills
    • 3+ years of direct sales experience, demonstrating account management and CRM system practices
  • Ideal Experience & Skills
    • Knowledge of industrial markets or customers and cooling towers is helpful
    • Aftermarket or distributor sales experience
    • Experience with HVAC, industrial processes, or power plants, as well as engineering documents, preferred
    • Proficiency in MS Word, Excel, and PowerPoint required.
    • Proficiency with SAP or other ERP
    • Project scheduling experience
    • Strong time management skills with the ability to prioritize effectively
    • Ability to communicate effectively verbally
  • Education & Certifications
    • Bachelor's degree strongly preferred, with a focus or aptitude to grasp mechanical processes.
Travel & Working Environment

Onsite office environment, Monday – Friday when not traveling or in the field. Ability to travel to jobsites for assigned projects to meet with customers. Willingness to travel at least 50% of the time. May require working occasionally outside normal work hours. Keyboarding/typing. Occasional lifting up to 20 pounds. Ability to read effectively from a computer screen and/or a paper copy. Ability to handle a large volume of work and perform multiples tasks in a fast-paced environment.

Our Culture

Our culture is at the center of what we do and, more importantly, who we are. Our core values set a standard for how we manage ourselves, and our Leadership Model sets the standard for how we engage with each other. Whether you are an individual contributor or you lead a large team, each of us leads at SPX.

Our Benefits

We know that the well-being of our employees is integral. Our benefits include: Generous and flexible paid time off including paid personal time off, caregiver, parental, and volunteer leave Competitive health insurance plans and 401(k) match, with benefits starting day one Competitive and performance-based compensation packages and bonus plans Educational assistance, leadership development programs, and recognition programs

Our Commitment to Diversity

We value different backgrounds, experiences, and voices at SPX, and we are committed to challenging ourselves, openly communicating, and striving to improve every day. We believe in creating an inclusive work environment where everyone has a voice and is encouraged to realize their fullest potential. SPX is an affirmative action and equal opportunity employer committed to making selection decisions without regard to race, color, religion, sex, sexual orientation or identity, national origin, age, disability, veteran status, or any other legally protected basis.

About the Company

S

SPX

About SPX

SPX Corporation is a Fortune 500 multi-industry manufacturing leader. The company offers highly-specialized engineered solutions to solve critical problems for customers.

SPX is focused on providing solutions that support the expansion of global infrastructure, with particular emphasis on the growing worldwide demand for energy and power. Its innovative product portfolio, containing many energy efficient products, includes cooling systems for power plants throughout the world; custom engineered process equipment that assists a variety of flow processes including food and beverage manufacturing, oil and gas exploration, distribution and refinement and power generation; handheld diagnostic tools that aid in vehicle maintenance and repair; and power transformers that regulate voltage for electrical transmission and distribution by utility companies.

SPX is headquartered in Charlotte, North Carolina and has employees in more than 40 countries worldwide.

Our People

The SPX team is made up of individuals with a clear sense of urgency. We aim to build a team of people who can inspire and invigorate associates at all levels. We value diversity and seek those who are smart, multidimensional, global thinkers. SPX is highly focused on doing everything simpler, better and faster for preemptive advantage. Excellent communication skills are of utmost importance and we make it our practice to candidly share and actively listen to new ideas.
COMPANY SIZE
5,000 to 9,999 employees
INDUSTRY
Engineering Services
FOUNDED
1912
WEBSITE
http://www.spx.com/en/