Overview Serpa Packaging Solutions is looking for an Aftermarket Electrical Controls Engineer to support our installed base of automated packaging equipment. In this role you will focus on post‑installation support, including remote and on‑site troubleshooting, controls retrofits, software updates, and customer assistance while working from our Visalia, CA office and traveling up to 50% of the time to customer facilities.Responsibilities Provide controls and automation support for existing customer equipment in the field.Troubleshoot PLC, HMI, electrical, and system‑level issues remotely and on‑site.Support field service technicians during installations, upgrades, retrofits, and repairs.Modify and update PLC/HMI programs to improve performance, reliability, and functionality.Assist customers with system diagnostics, operational questions, and process improvements.Support aftermarket upgrades, retrofits, rebuilds, and controls modernization projects.Review electrical schematics and documentation to support troubleshooting and modifications.Collaborate with engineering, service, and sales teams to resolve customer issues efficiently.Participate in customer validation, acceptance testing, and on‑site commissioning as needed.Travel to customer facilities for service, troubleshooting, and support (up to 50%).Qualifications B.S. in Electrical Engineering, Controls Engineering, or a related field, or equivalent experience.Minimum of 3 years of experience in machine controls or industrial automation.Strong experience with Allen‑Bradley PLCs and HMIs (hardware and software).PLC and HMI programming, debugging, and troubleshooting experience.Electrical hardware and schematic interpretation experience; CAD exposure preferred.Experience supporting or troubleshooting automated packaging equipment is preferred.Mechanical aptitude and ability to work cross‑functionally with technicians and engineers.Strong written and verbal communication skills.Self‑motivated, customer‑focused, and comfortable working independently in the field.Base Salary $120,000 – $160,000.Equal Opportunity Employer ProMach is an Equal Opportunity Employer. Pro Mach uses E‑Verify to verify employment eligibility of all new hires to work in the United States. Pro Mach is a drug‑free workplace. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.#J-18808-Ljbffr