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Aftermarket Fulfillment Center Manager

SPX FLOW

Rochester, NY

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JOB DETAILS
SALARY
$82,400–$114,500 Per Year
SKILLS
Coaching, Communication Skills, Computer Skills, Continuous Improvement, Corrective Action, Customer Relations, Customer Satisfaction, Depth Perception, Disciplinary Action, Driver's License, High Availability, Interpersonal Skills, Leadership, Lift/Move 25 Pounds, Microsoft Excel, Microsoft Outlook, Microsoft Word, Operations Processes, Order Picking/Packing, Order/Customer Fulfillment, Organizational Skills, People Management, Physical Demands, Problem Solving Skills, Productivity Management, Quality Control, Regional Sales, Risk, SAP, SPX, Safety/Work Safety, Sales, Sales Management, Team Building, Team Lead/Manager, Time Management, Training/Teaching
LOCATION
Rochester, NY
POSTED
1 day ago
GENERAL SUMMARY

Responsible for driving safety, quality, service level, and productivity by planning, developing, supervising, and directing all aspects of aftermarket fulfillment operations through the Aftermarket Fulfillment Center (AFC).

PRINCIPLE DUTIES AND RESPONSIBILITIES (ESSENTIAL FUNCTIONS)
  • Manages the day-to-day operations of all AFC functions including goods receipt, quality inspection, put-away, material picking/kitting, packaging, and shipping.
  • Ensures levels for staffing, safety, productivity, inventory accuracy, quality, lead time, and on-time delivery (OTD) are maintained for the AFC.
  • Resolves issues related to past due backlog and implements preventative actions to prevent recurrence.
  • Maintains procedures and work instructions for all AFC operating functions.
  • Develops and provides continuous training opportunities for personnel to promote and provide growth opportunities within the aftermarket organization.
  • Promotes a safe working environment through leadership and a proactive safety program including managing SafetyHub training for all direct reports.
  • Enables a culture of continuous improvement.
  • Implements changes in working conditions and use of equipment to increase safety/productivity of the AFC.
  • Maintains a neat, clean, and organized facility.
  • Promotes the AFC with Regional Sales Managers, Aftermarket Sales Managers, and sales agents.
  • Administers WorkForce time management for payroll and time off for all direct reports.
  • Hires and onboards new employees including working with recruiters. Also, offboarding of employees as needed.
  • Ensures 24/7 availability for afterhours emergencies (customer breakdown, facility issues).
  • Physical work in the AFC may be required at times to fulfill workload demands and satisfy customer commitments.
  • Perform all tasks in accordance with SPXFlow Business Conduct guidelines.
  • Other duties as assigned.
SUPERVISORY RESPONSIBILITIES
  • Previous supervisory experience with a strong background fulfillment is highly desired. Demonstrate solid operational process knowledge and excellent communication skills throughout all levels of the organization. Must be able to manage a fast-paced business and exhibit the ability to remain flexible to fulfillment needs while maintaining an organized, effective, and efficient operation. Number of direct reports varies based upon size of AFC.
SKILLS
  • Strong leadership skills, including coaching, delivering disciplinary action, recognizing and developing high potential talents.
  • Excellent communication skills, self-motivated, self-starter, sense of urgency, personable and well organized.
  • Ability to speak effectively before groups of customers or employees of organization.
  • Intermediate PC skills, including experience using an MRP system, MS Word, Outlook, Excel or equivalent.
  • Ability to solve practical problems and deal with a variety of variables in fulfillment situations.
  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
  • Experience with SAP.
EDUCATION AND EXPERIENCE
  • Valid driver's license is required.
  • Managerial, Technical and Health & Safety certifications are encouraged.
  • Associates degree in Business, Engineering or related degree and 5 years' minimum relevant industry experience, or an appropriate combination thereof is required.


COMPETENCIES

Aligning Performance for Success

Focusing and guiding others in accomplishing work objectives.

Building a Successful Team

Using appropriate methods and a flexible interpersonal style to help build a cohesive team; facilitating the completion of team goals.

Building Trust

Interacting with others in a way that gives them confidence in one's intentions and those of the organization.

Coaching and Developing Others

Providing feedback, instruction, and development guidance to help others excel in their current or future job responsibilities; planning and supporting the development of individual skills and responsibilities.

Communication

Clearly and succinctly conveying information and ideas to individuals and groups in a variety of situations; communicating in a focused and compelling way that drives others' thoughts and actions. Engages the audience and helps them understand and retain the message.

Continuous Improvement

Originating action to improve existing conditions and processes; identifying improvement opportunities; generating ideas, and implementing solutions.

Continuous Learning

Actively identifying new ideas for learning; regularly creating and taking advantage of learning opportunities; using newly gained knowledge and skill on the job and learning through their application.

Customer Focus

Ensuring that the customer perspective is a driving force behind business decisions and activities; crafting and implementing service practices that meet customers' and own organization's needs.

Delegating Responsibility

Allocating decision-making authority and/or task responsibility to appropriate others to maximize the organization's and individuals' effectiveness.

Facilitating Change

Encouraging others to seek opportunities for different and innovative approaches to addressing problems and opportunities; facilitating the implementation and acceptance of change within the workplace.

Gaining Commitment

Using appropriate interpersonal styles and techniques to gain acceptance of ideas and plans; modifying one's own behavior to accommodate tasks, situations, and individuals involved.

Planning and Organizing

Establishing courses of action for self and others to ensure that work is completed efficiently.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to stand for long periods of time and operate machinery and/or lift and/or move up to 25 pounds. The employee is occasionally required to kneel, bend, stoop, walk or work in high precarious places. Specific vision abilities required by this job include close vision, distance vision, depth perception, color vision and ability to adjust focus.

WORKING CONDITIONS

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee regularly works near moving mechanical parts and equipment of various sizes. The employee is occasionally exposed to fumes and airborne particles, toxic or caustic chemicals, risk of electrical shock and vibration. The noise level in the work environment is usually loud.

DISCLAIMER

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

Anticipated salary range for this position: $82,400/yr to $114,500/yr. The anticipated salary range is what we believe to be the likely base salary range for this position at the time of posting. Actual salary for this position will depend on relevant qualifications, skills, and experience

SPX VALUES

All SPX divisions are committed to the effective use of the SPX Values. It is important that all employees understand and utilize these values when performing the duties of his/her position.

QUALITY

Quality encompasses all aspects of SPX's business, and every employee shares the responsibility to prevent the occurrence of any nonconformity relating to product, process and the quality system. All employees have an obligation to identify and record any such nonconformity, and through designed channels, initiate and recommend solutions.

About the Company

S

SPX FLOW

Based in Charlotte, North Carolina, SPX FLOW is a global multi-industry manufacturing leader with approximately $2.5 billion in annual revenue, operations in more than 35 countries and over 8,000 employees. The company's highly-specialized, engineered products and innovative technologies are helping to meet rising global demand for electricity and processed foods and beverages, particularly in emerging markets.
COMPANY SIZE
5,000 to 9,999 employees
INDUSTRY
Manufacturing - Other
FOUNDED
1912
WEBSITE
http://www.spxflow.com

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