Aftermarket Proposal Manager

Mission-Driven. Honor-Bound. Fairbanks Morse Defense.

Whats your calling? For the men and women of Fairbanks Morse Defense, its the rapid and effective support of the fleets that entrust us to design, develop, and deliver the best naval power technology on the planet. Were one of the nations leading marine defense contractors because of the highly trained and dedicated teams that provide reliable power systems, parts, and aftermarket services to the U.S. Navy, Coast Guard, Military Sealift Command, and Canadian Coast Guard.

When you join Fairbanks Morse Defense, you join a legacy of commitment that spans 150 years. Fairbanks Morse Defense offers competitive benefits with a wide range of training and development opportunities. Our world-class teams are dedicated to helping every individual achieve their full potential. Discover what its like to be a part of the Fairbanks Morse Defense team here: https://www.fairbanksmorsedefense.com/careers

Job Description

Summary

The Aftermarket Proposal Manager will lead their team in developing strategic proposals for complex bids while also providing world-class support to key strategic accounts. A broad knowledge of Fairbanks Morse Defense products and systems will be required to lead the development of winning strategies that exceed customer requirements and meet corporate capture and margin targets. The individual will oversee all aspects of our complex multi-step processes and ensure deadlines are met. Works independently, performing a full range of responsibilities within the job function, analyzes problems/issues of diverse scope, and determines solutions. This is a highly networked role that requires an ability to work under pressure with challenging deadlines while also supporting daily activities to support their team.

Principle Duties and Responsibilities

• Manage and mentor the proposal team to ensure alignment with company objectives, adherence to best practices, and ongoing professional growth.
• Foster a culture of collaboration, accountability, and excellence in proposal development.
• Oversee team compliance with company policies, industry standards, and established procedures. Provide training, guidance, and regular audits to maintain consistency and accuracy. Address non-compliance promptly, implementing corrective actions to uphold operational excellence and mitigate risks.
• Develop winning sales strategies that meet business objectives, mitigate risk, and align with customer needs.
• Oversee the end-to-end development of customer proposals, ensuring all components are accurately written, aligned with company standards, and tailored to customer requirements.
• Manage the proposal writing process by coordinating input from cross-functional teams, ensuring timely completion, and delivering high-quality competitive proposals. Lead follow-up efforts to address customer feedback and secure the order.
• Lead Bid Review meetings by effectively communicating the sale opportunity, pricing strategy, resource requirements, and a risk-benefit overview. Ensure team adherence to protocols for reviewing purchase orders, verifying that pricing, quality certificates, and compliance requirements align with quotes.
• Facilitate project turnover meetings with Project Managers and Service Centers to ensure smooth project implementation and successful delivery of services.
• Cultivate and sustain robust relationships with key accounts, acting as their primary point of contact for all inquiries, concerns, and escalation.
• Responsible for ensuring timely and accurate responses are provided for all customer service and part quote inquiries.
• Develop sales forecasts to support business order and revenue goals.

Qualifications and Educational Requirements

• Bachelors degree in business administration, management, technical degree, or equivalent experience preferred.
• Five years of inside sales and/or supporting customer account growth experience required. Preference given to those with government proposal or shipbuilding experience.
• One year experience in leading cross-functional teams - direct leadership experience preferred.
• High degree of written and verbal communication ability to handle multiple complex assignments simultaneously.
• Excellent problem-solving and analytical skills with the ability to identify and address client needs effectively.
• Ability to understand and execute on complex processes. Strong attention to detail.
• Service-minded and proactive day-to-day with the ability to work independently and support both internal and external customers and teams.
• Experience using CRM and ERP systems required. SalesForce and Oracle desired.
• Strong MS Office skills, including Word, Excel, and Outlook.
• Proficient with advanced Excel VLOOKUPs.
• Maintain updated knowledge of company products and services.
• Excellent technical and analytic aptitude.
• Basic understanding of diesel engines preferred.
• Travel up to 10 domestic service centers and customer sites.

Security Clearance

This position requires access or potential access to Unclassified Naval Nuclear Propulsion Information. This position requires access or potential access to Unclassified Naval Nuclear Propulsion Information which is Not Releasable to Foreign Nationals (NOFORN) data. Therefore, to meet NOFORN requirements, you will have to provide proof of US Citizenship and attest that you do not have dual citizenship. Acceptable proof of US Citizenship is a US Passport, US Birth Certificate, or Naturalization Certificate.

Disclaimer

This specification is intended to indicate the kinds of tasks and levels of work difficulty that will be required of positions that will be given this title and shall not be construed as declaring what the specific duties and responsibilities of any particular position shall be. It is not intended to limit or in any way modify the right of any supervisor to assign direct and control the work of employees under his/her supervision. Ability to competently perform all the essential duties of the position with or without reasonable accommodation, demonstrated commitment to effective customer service delivery, and the ability to work productively as a member of a team or work group are basic requirements of all positions at Fairbanks Morse Defense.

Benefits

Fairbanks Morse Defense offers a competitive benefits package, including but not limited to:

• Medical, dental, vision, life, and disability insurances
• 401(k) retirement plan with employer match
• Paid time off
• Paid holidays
• Paid parental leave
• Tuition reimbursement

Equal Opportunity Employer

Fairbanks Morse Defense is an Equal Opportunity Employer. Veterans/Disabled.