Aftersales Customer Support Administrator

Job Summary:

• Process incoming and outgoing shipments including repairs, returns, demo units, and loaners with high accuracy
• Receive, verify, and transact inventory in ERP system (Syteline) while maintaining strong data integrity
• Assemble demo, loaner, and exchange units based on customer and sales requirements
• Coordinate closely with sales, warehouse, and customer service teams to ensure timely fulfillment and issue resolution
• Monitor open service requests and follow up internally to ensure completion and customer satisfaction
• Perform cycle counts, inventory checks, and maintain accurate stock levels within the service warehouse
• Support a mix of hands-on warehouse tasks and administrative/system work in a fast-paced environment

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