Agency Administrative Coordinator

Join Advantixx Insurance as the administrative hub of our Henderson agency. This full-time role supports customers, licensed producers, and agency leadership by keeping communications, records, scheduling, and daily office operations organized.

Key responsibilities

• Welcome clients and route calls, emails, and service requests promptly.

• Maintain calendars, appointments, meeting logistics, and follow-up reminders.

• Prepare, organize, scan, and securely maintain agency documents and records.

• Enter and update information accurately in agency systems.

• Support licensing, onboarding, training, vendor, and office-administration workflows.

• Help coordinate marketing activities, client outreach, and community events.

• Track open tasks and follow up with team members so deadlines are met.

• Protect confidential customer and agency information.

• Provide administrative support to the principal agent and agency leadership.

Qualifications

• Strong organization, attention to detail, and follow-through.

• Professional written, phone, and in-person communication skills.

• Customer service, office administration, banking, healthcare, real estate, or insurance experience is helpful.

• Comfortable learning new software and managing multiple priorities.

• Dependable, coachable, and able to work effectively with a fast-moving team.

• Insurance licensing is not required for purely administrative duties; willingness to learn the industry is valued.

• Bilingual English/Spanish skills are a plus.

Compensation and growth

• Competitive base compensation based on experience and qualifications.

• Performance bonus opportunities may be offered based on eligible agency results.

• PTO, paid holidays, training, and additional benefits for eligible full-time employees, subject to plan terms.

• Opportunity to grow into licensed customer service, account management, operations, or producer roles.

Advantixx Insurance is an equal opportunity employer. Employment with Advantixx Insurance is separate from employment with Farmers Insurance.