Agent Experience Manager

COMPASS

San Francisco, CA

JOB DETAILS
SKILLS
Administrative Skills, Communication Skills, Customer Service Management, Customer Support/Service, Event Management, Marketing, Office Management, Onboarding, Operations Management, Problem Solving Skills, Real Estate
LOCATION
San Francisco, CA
POSTED
1 day ago

This role is a full-time, in-office position based in San Francisco, serving as the first point of contact for new agents and office visitors. The Agent Experience & Office Manager supports agents with onboarding, training, marketing, and technology adoption, ensuring a seamless experience. Responsibilities include managing office operations, welcoming guests, coordinating events, and maintaining a positive office environment. The candidate should have 2-3 years of experience in customer service, office management, or related fields, with strong communication, organization, and problem-solving skills. Prior real estate or technology experience is a plus. The position offers competitive pay, benefits, and opportunities for professional growth, emphasizing a collaborative and inclusive culture focused on supporting agents' success and fostering community within the office.

About the Company

C

COMPASS

Based in Charlotte, NC, Compass Group North America is the leading foodservice management and support services company with $16 billion in revenues in 2016. Compass Group USA was named one of America’s 500 Best Employers by Forbes, ranking as the highest contract food and support services company. With over 500,000 associates worldwide, its parent company, UK-based Compass Group PLC, was named the 6th largest publicly traded employer in the world by USA Today and one of 50 Companies Changing the World by Fortune. Compass Group PLC had revenues of £19.9 billion in the fiscal year ending September 30, 2016.
COMPANY SIZE
10,000 employees or more
INDUSTRY
Food and Beverage Production
FOUNDED
1951
WEBSITE
http://www.compass-usa.com/