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Skills
Billing Recordsunmatched
Calendar Managementunmatched
Communication Skillsunmatched
Customer Relationsunmatched
Customer Support/Serviceunmatched
Detail Orientedunmatched
Develop and Maintain Customersunmatched
Documentationunmatched
English Languageunmatched
Insuranceunmatched
Multilingualunmatched
Multitaskingunmatched
Record Keepingunmatched
Spanish Languageunmatched
Telephone Skillsunmatched
Training/Teachingunmatched
Description
Benefits:
Opportunity for advancement
Training & development
Flexible schedule
ROLE DESCRIPTION:
Ngoc Phung - State Farm Agent is seeking a motivated Customer Support Representative. Spanish English bilingual skills are highly valued to better serve our diverse client base. Part time and Full-time candidates, college students are encouraged to join with office hour from Monday to Friday.
RESPONSIBILITIES:
Phone answering and taking message
Scheduling appointments Build and maintain strong customer relationships, including assisting clients with billing, document, claim questions
Support insurance agents with policy management and customer service tasks
Accurately maintain records and documentation in agency systems
QUALIFICATIONS:
Fluent in Spanish and English (written and spoken)
Strong communication and customer service skills
Detail-oriented with ability to manage multiple priorities
Motivated to contribute to agency growth
COMPENSATION & BENEFITS:
Hourly wage
Professional development and advancement opportunities
SCHEDULE:
Part-time position with standard office hours Monday to Friday.