Agent's Assistant - State Farm Agent Team Member

Ngoc Phung - State Farm Agent

  • Santa Ana, CA
  • 13 days ago
  • Part-time
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Skills

  • Billing Recordsunmatched
  • Calendar Managementunmatched
  • Communication Skillsunmatched
  • Customer Relationsunmatched
  • Customer Support/Serviceunmatched
  • Detail Orientedunmatched
  • Develop and Maintain Customersunmatched
  • Documentationunmatched
  • English Languageunmatched
  • Insuranceunmatched
  • Multilingualunmatched
  • Multitaskingunmatched
  • Record Keepingunmatched
  • Spanish Languageunmatched
  • Telephone Skillsunmatched
  • Training/Teachingunmatched

Description

Benefits:
  • Opportunity for advancement
  • Training & development
  • Flexible schedule

ROLE DESCRIPTION:


Ngoc Phung - State Farm Agent is seeking a motivated Customer Support Representative.  Spanish English bilingual skills are highly valued to better serve our diverse client base. Part time and Full-time candidates, college students are encouraged to join with office hour from Monday to Friday. 



RESPONSIBILITIES:


  • Phone answering and taking message 
  • Scheduling appointments Build and maintain strong customer relationships, including assisting clients with billing, document, claim questions 
  • Support insurance agents with policy management and customer service tasks
  • Accurately maintain records and documentation in agency systems

QUALIFICATIONS:


  • Fluent in Spanish and English (written and spoken)
  • Strong communication and customer service skills
  • Detail-oriented with ability to manage multiple priorities
  • Motivated to contribute to agency growth
COMPENSATION & BENEFITS:
  • Hourly wage 
  • Professional development and advancement opportunities
SCHEDULE:


  • Part-time position with standard office hours Monday to Friday. 

Numbers & Facts

LocationSanta Ana, CA
Job TypePart-time

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