Agile Coach - Product Transformation

Job Description:
We are looking to hire SIX (6) experienced and dynamic Enterprise Agile Coaches to join our Agile Center of Excellence (CoE). As we lead the IT organization through its Agile Product Transformation, these critical consulting roles will require a blend of technical expertise, coaching and change management skills, and deep knowledge of Agile principles and practices. The role involves hands-on coaching, mentoring, and guiding product teams, product leaders, and stakeholders in their Agile adoption journey. This role will be expected to coach with a strong emphasis on adopting Agile methodologies, fostering collaboration, and driving continuous improvement and alignment with organizational goals. Reporting to the Deputy CTO and/or the Director of the Center of Excellence, this role is pivotal in driving Agile practices while ensuring alignment with the broader transformation strategy at IT.

Key Responsibilities

• Agile Transformation Coaching:
  Collaborate with CoE leadership to create and execute a tailored Agile transformation roadmap.
  Be a mentor, influencer, and change advocate, helping the teams discover new ways of working and collaborating at the enterprise level.
  Support and provide coaching to large-scale Agile Product transformation initiatives, executing outcome-based plans to drive Agile adoption, cross-team collaboration, and operational excellence.
  Coach teams, Scrum Masters, Product Owners, and other stakeholders on Agile frameworks (e.g., Scrum, Kanban, SAFe) to foster Agile maturity.
  Partner with product teams to adopt Agile and product-focused practices, enhancing delivery and business value.
  Act as a trusted advisor to teams and mid-level leadership, reinforcing Agile principles and practices.
• Training and Facilitation:
  Design and deliver interactive workshops, training sessions, and hands-on labs to upskill teams and leaders on Agile principles, tools, and practices.
  Tailor training materials for different types of teams, like Infosec, Operations, user-facing applications, etc.
  Educate teams on technical best practices, including DevOps, XP engineering practices (TDD, CI/CD, pairing), and Lean principles.
• Continuous Improvement:
  Promote a culture of learning and adaptation by embedding effective retrospectives and metrics-driven decision-making.
  Analyze team performance data to identify areas for improvement and recommend and implement actionable strategies.
• Stakeholder Engagement:
  Work closely with cross-functional teams to identify challenges in Agile adoption and provide tailored coaching support.
  Facilitate alignment and collaboration among teams and stakeholders to ensure a smooth Agile transformation journey.
• Best Practices Implementation and Tools:
  Agile practices, metrics, and workflows across teams.
  Leverage Jira, Confluence, Jira Align, and other Atlassian tools to enhance Agile process optimization, workflow streamlining, and optimized reporting.
  Standardize and monitor metrics for team health, velocity, and overall transformation progress.

Qualifications

• Education:
  Bachelor's or Master's degree in Computer Science, Information Technology, Engineering, or a related field.
• Experience:
  Minimum 5 years of software development experience.
  At least 8 years in Agile coaching roles.
  Proven experience coaching for Agile product transformations in large, complex environments.
• Certifications:
  Certified Agile Coach (ICP-ACC, ICP-ATF), Certified Scrum Professional (CSP), SAFe Program Consultant (SPC), or equivalent credentials.
• Technical Proficiency:
  Comprehensive expertise in Agile frameworks such as Scrum, Kanban, SAFe, and LeSS.
  Strong systems thinking and ability to navigate complex organizational structures.
  Deep understanding of technical practices, including CI/CD pipelines, automated testing, and DevSecOps.
• Soft Skills:
  Exceptional communication, facilitation, and conflict-resolution skills. Proven ability to inspire and motivate teams.
• Agile Expertise:
  Comprehensive understanding of various Agile frameworks (Scrum, Kanban, SAFe, LeSS) and their practical applications.
  Deep and wide experience driving Agile adoption and transitioning teams or organizations from traditional methodologies to Agile.
• Preferred Experience:
  Knowledge of Lean Portfolio Management and product-centric practices.
  Understanding of organizational behavior and change management principles.
  Proven track record of fostering continuous learning and improvement within teams.
• Preferred Skills
  Expertise in metrics-driven coaching, leveraging Agile metrics to inform decisions and drive improvements.
  Experience with organizational behavior and change management principles.
  Familiarity with Lean Portfolio Management and product-centric ways of working.
  Strong emphasis on continuous learning and professional development.
  
  As an Agile Coach Consultant, you will play a critical role in supporting IT's Agile transformation journey, focusing on coaching teams and fostering collaboration. This is an opportunity to guide teams in adopting Agile practices, driving improved outcomes, and contributing to a transformative cultural shift within the organization. This position emphasizes coaching and collaboration without direct managerial responsibilities, aligning with the broader organizational strategy set by CoE.
• Technical Proficiency:
  o Comprehensive expertise in Agile frameworks such as Scrum, Kanban, SAFe, and LeSS.
  o Strong systems thinking and ability to navigate complex organizational structures.
  o Deep understanding of technical practices, including CI/CD pipelines, automated testing, and DevOps.
  Soft Skills:
  Exceptional communication, facilitation, and conflict-resolution skills. Proven ability to inspire and motivate teams.
  Agile Expertise:
  Comprehensive understanding of various Agile frameworks (Scrum, Kanban, SAFe, LeSS) and their practical applications.
  Preferred Experience:
  o Experience transitioning teams or organizations from traditional methodologies to Agile frameworks.
  o Knowledge of Lean Portfolio Management and product-centric practices.
  o Understanding of organizational behavior and change management principles.
  o Proven track record of fostering continuous learning and improvement within teams