Aging Case Aide 1 (Local Government)
Salary
$25,603.50 Annually
Location
Potter County, PA
Job Type
Civil Service Permanent Full-Time
Job Number
CS-2026-52255-L0608
Department
Local Government
Division
AN Potter Co Aaa
Opening Date
06/23/2026
Closing Date
7/6/2026 11:59 PM Eastern
Job Code
L0608
Position Number
80013119
Union
SEIU Local 668
Bargaining Unit
LG
Pay Group
LG
Bureau / Division Code
88101153
Bureau / Division
Potter County Area Agency on Aging
Worksite Address
1 North Main Street, 3rd Floor
City
Coudersport, Pennsylvania
Zip Code
16915
Contact Name
Nila Gerner
Contact Phone
814.544.7315
Contact Email
ngerner@pottercountyhumansvcs.org
THE POSITION
Join the Potter County Area Agency on Aging (AAA) as an Aging Case Aide 1 and support older adults as they access important services. You will work with a caring team that helps people find answers and stay connected. We offer an excellent benefit package and a supportive work environment. If you would like to make a difference in the lives of older adults in Potter County and have a willingness to learn, Potter County Human Services has an opportunity for you and your career growth. Join our team today.
DESCRIPTION OF WORK
This role supports daily tasks that help older adults access important services and resources in their community. You will learn key responsibilities that keep the agency running smoothly and ensure that individuals receive timely support. As an Aging Case Aide 1, you will perform the following duties:
Work Schedule and Additional Information:
REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY
QUALIFICATIONS
Minimum Experience and Training Requirements:
Other Requirements:
Legal Requirements:
This position falls under the provisions of the Older Adult Protective Services Act.
Under the Act, a conditional offer of employment will require submission and approval of satisfactory criminal history reports, including but not limited to, PA State Police and FBI clearance.
This position falls under the provisions of the Child Protective Services Law.
Under the Law, a conditional offer of employment will require submission and approval of satisfactory criminal history reports including, but not limited to, PA State Police clearance, PA Child Abuse history clearance, and FBI Fingerprint clearance.
How to Apply:
Veterans:
Telecommunications Relay Service (TRS):
If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.
The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.
EXAMINATION INFORMATION
Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
Your score is valid for this specific posting only.
You must provide complete and accurate information or:
your score may be lower than deserved.
you may be disqualified.
You may only apply/test once for this posting.
Your results will be provided via email.
Benefit packages are determined by the county and may vary. Please contact the applicable county human resource office directly to inquire about a specific benefit package.
01
The Commonwealth of Pennsylvania legislatively allows the Department of Aging and Area Agencies on Aging to provide preference to candidates who are 60 years of age or older. Are you 60 years of age or older?
02
How many years of full-time experience do you possess in public contact work which involved obtaining or providing information?
03
If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experience must also be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below.
04
How much college coursework have you completed?
If you are claiming credits/degree, you must upload a copy of your college transcript(s) for this education to be considered in the eligibility decision. Unofficial transcripts are acceptable. You must attach your transcript(s) prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a transcript(s) to the application after it has been submitted.
If your education was acquired outside of the United States, you must upload a copy of your foreign credential evaluation report. We can only accept foreign credential evaluations from organizations that are members of the National Association of Credential Services (NACES). A list of current NACES members can be found by visiting www.naces.org and clicking the Evaluation Services Link.
For additional information on foreign education credentials, please visit https://www.employment.pa.gov/Additional%20Info/Pages/default.aspx#q3 and click on Other Information. You must attach your documentation prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a document to the application after it has been submitted.
05
You must complete the supplemental questions below. These supplemental questions are the exam and will be scored. They are designed to give you the opportunity to relate your experience and training background to the major activities (Work Behaviors) performed in this position. Failure to provide complete and accurate information may delay the processing of your application or result in a lower-than-deserved score or disqualification. You must complete the application and answer the supplemental questions. Resumes, cover letters, and similar documents will not be reviewed for the purposes of determining your eligibility for the position or to determine your score.
All information you provide on your application and supplemental questions is subject to verification. Any misrepresentation, falsification or omission of material facts is subject to penalty. If requested, you must provide documentation, including names, addresses, and telephone numbers of individuals who can verify the validity of the information you provide in the application and supplemental questions.
Read each question carefully. Determine and select which "Level of Performance" most closely represents your highest level of experience/training. List the employer(s)/training source(s) from your Work or Education sections of the application where you gained this experience/training. The "Level of Performance" you choose must be clearly supported within the description of the experience and training information entered in your application or your score may be lowered. In order to receive credit for experience, you must have worked in a job for at least six months in which the experience claimed was a major function.
If you have read and understand these instructions, please click on the "Yes" button and proceed to the exam questions.
If you have general questions regarding the application and hiring process, please refer to our FAQ page.
06
WORK BEHAVIOR 1 - DATA MANAGEMENT
Reviews data for accuracy and enters, downloads, and uploads data into databases and spreadsheets to maintain a record-keeping system for documenting activities and actions related to older adults.
Levels of Performance
Select the Level of Performance that best describes your claim.
07
In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.
08
If you have selected the level of performance pertaining to college coursework or training, please provide your responses to the three items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below.
09
WORK BEHAVIOR 2 - INTAKE
Completes intake forms for older adults via telephone or in-person office visits for participation in services. Obtains demographic information and reason for needed service.
Levels of Performance
Select the Level of Performance that best describes your claim.
10
In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.
11
WORK BEHAVIOR 3 - REFERRAL ASSISTANCE
Provides explanations of community services available to older adults to interested parties. Determines if requested services are available and makes arrangements for older adults to receive appropriate services and supports as needed.
Levels of Performance
Select the Level of Performance that best describes your claim.
12
In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.
Required Question
Employer Commonwealth of Pennsylvania
Address 613 North Street
Harrisburg, Pennsylvania, 17120
Website http://www.employment.pa.gov