Atlantic Tractor
Agriculture Parts Salesperson
Location: Whiteford, Maryland
Purpose:
This position is responsible for the selling of Agricultural (AG) parts to in person and phone in customers and
providing necessary parts to the service and sales departments and placing special orders for customers.
Responsibilities:
Provide excellent customer service to the service department, customers at the counter or on the phone
Meet or exceed monthly sales goals driving sales through Aftermarket promotions
Responsibility for Inventory Integrity
Educate and engage customers through product demonstrations and promotions
Effective use of computer applications including: Sales Manual, JD Parts, Parts Expert, JD Point, Parts Advisor, barcode system and Dealer Business System
Communicate, enforce, and monitor effective Parts Department processes to ensure internal and external customer satisfaction
Maintain a positive and professional working relationship with peers, management, and support resources, with a constant commitment to teamwork and exemplary customer service
Routinely lifts items weighing up to 50 lbs
Execute parts department standard processes
Supplies Ag Service Technicians with parts as required.
Work with multiple different vendors and strive to always find a solution for the customer even if it doesn't readily present itself.
Verifies receipting-in or shipments and assists with placing Machine Down and Stock Orders in their proper inventory locations.
Assist in maintaining an orderly parts department
Shall be able to multitask while consistently maintaining a high level of attention to detail.
Be able to work as a team or independently.
Maintain a professional demeanor to ensure that the highest level of customer experience is attained.
Have a valid drivers license
Participation in monthly branch and company on call schedules as needed.
Additional duties as assigned.
Experience, Education, Skills and Knowledge:
2+ years of Agriculture Parts experience preferred
Experience connecting with customers, maintain professional image, establish rapport Demonstrated basic understanding of the selling processes
Demonstrated ability to manage multiple projects simultaneously with a degree of independence.
Experience using standard desktop load applications such as Microsoft Office and internet applications
Experience working both independently and in a team setting
Demonstrates excellent communication skills (written and verbal)
The starting hourly rate will be $20-$24
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