$100,000–$149,800 Per Year
Artificial Intelligence (AI), Communication Skills, Customer Acquisition, Customer/Client Research, Documentation, IT Service Management (ITSM), Knowledge Base, Leadership, Metrics, Microsoft Product Family, Onboarding, Operational Support, Power BI, Presentation/Verbal Skills, Reporting Dashboards, ServiceNow, Technical Presentation, Technical Support, Training Program
Piper Companies is seeking an AI Adoption & Enablement Engineer to join an enterprise technology organization supporting the rollout of AI productivity tools across a global workforce. The AI Adoption & Enablement Engineer will drive adoption, training, and engagement for enterprise AI tools including Copilot, Claude, and similar platforms. This is a hybrid position requiring 3 days onsite in Raleigh, NC or alternative locations in Tampa, FL; Bridgewater, NJ; or New York, NY. Must be authorized to work in the United States.
Responsibilities for the AI Adoption & Enablement Engineer:
- Track and report on AI adoption metrics using Power BI and other analytics tools
- Build dashboards and provide insights to leadership on platform usage and impact
- Support training programs and workshops for enterprise AI tools
- Partner with Learning & Development and internal communications teams
- Manage internal user communities (e.g., Viva Engage) and drive engagement
- Develop and maintain knowledge base articles and support materials
- Gather user feedback and identify gaps in adoption and training
- Support license operations and user onboarding workflows
Requirements for the AI Adoption & Enablement Engineer:
- 3+ years of experience in technology adoption, enablement, analytics, or platform support
- Hands-on experience with Power BI or similar reporting tools
- Experience supporting enterprise tool rollouts or user adoption programs
- Familiarity with Microsoft 365 environments and AI tools such as Copilot, Claude, or similar
- Experience working with end users, training programs, or L&D teams
- Experience with knowledge base creation and documentation
- Exposure to ServiceNow or ITSM tools for request tracking
- Strong communication skills and ability to present to technical and non-technical audiences
- Must be authorized to work in the United States
Compensation for the AI Adoption & Enablement Engineer:
- Salary range: $100,000 to $149,800, depending on experience
- Eligible for bonus and additional incentives
- Full benefits including medical, dental, vision, 401k, and PTO
- This job opens for applications on June 1st, 2026. Applications will be accepted for at least 30 days from the posting date.
Keywords
AI Adoption, Copilot, Claude, Power BI, Digital Adoption, Enablement, Training, Microsoft 365, User Engagement, Analytics
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