AI & Advanced Analytics

This is a remote role that may only be hired in the following locations: NC, NY

The AI Adoption Analyst accelerates the organization’s AI transformation by driving engagement, adoption, and measurable business impact across enterprise AI initiatives. This role partners with cross-functional stakeholders to design and execute adoption strategies, translating complex AI capabilities into clear, actionable value for the business.

Duties & Responsibilities:
Solution Delivery and Technical Execution - Build models/analytical solutions and assist with feature engineering, validation, and performance monitoring. Contribute to AI/advanced analytics use cases aligned to ERM and line-of-business objectives.
Data Management and Architecture Alignment - Prepare/curate datasets; align to enterprise data strategy and standards for BI, data management, and analytics.
Governance, Risk, and Compliance - Apply AI and data governance policies; document assumptions, controls, and lineage to ensure integrity, security, and compliance.
Stakeholder Collaboration and Communication - Translate findings into insights; present results and recommendations to partners and stakeholders.
Continuous Improvement - Stay current with AI/GenAI trends and tools; suggest enhancements to internal solution delivery.

Position Specific Skills:
Strategic Planning
Experience in technology infrastructure management
Understanding of data warehousing and transformation as well as extract, transform, and load processes
Knowledge of database platforms, architectures, and application designs that cross those platforms
AI/GenAI and advanced analytics solution delivery

Qualifications:

Bachelor's Degree and 4 years of experience in Data management, information technology, financial services, enterprise risk management, or related disciplines with hands-on AI/advanced analytics delivery. OR High School Diploma or GED and 8 years of experience in Data management, information technology, financial services, enterprise risk management, or related disciplines with hands-on AI/advanced analytics delivery.

Preferred:

• Advanced degree, certification, or equivalent experience in change management, organizational development, communications, learning, or a related field.
• Knowledge of change management methodologies (e.g., Prosci ADKAR or similar frameworks).
• Experience supporting organizational change, technology adoption, or employee engagement initiatives, ideally within a consulting or enterprise environment.
• Demonstrated ability to translate complex technical concepts into business-friendly communications, training, and enablement materials.
• Experience creating and delivering robust training programs.
• Experience measuring adoption, engagement, and business outcomes associated with technology implementations.

If hired in NY, the base pay for this position is generally between $143,000 and $190,000. Actual starting base pay will be determined based on skills, experience, location, and other non-discriminatory factors permitted by law. For some roles, total compensation may also include variable incentives, bonuses, benefits, and/or other awards as outlined in the offer of employment.

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Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.