AI and Solutions Development Analyst
Role Summary
The AI and Solutions Development Analyst supports the company's growth by combining customer-facing supply chain consulting with internal analytics and AI-driven capabilities. This role works directly with customers to assess theirsupply chain operations, diagnose inefficiencies, and develop tailored logistics solutions—while also building the internal tools, dashboards, and automation delivery smarter and more competitive.
The Analyst partners closely with Sales, Customer Success, Operations, and IT to design solutions, support business development efforts, and drive continuous improvement across platforms. This is a dual-impact role: externally, it positions the company as a consultative logistics partner; internally, it accelerates AI and analytics transformation.
Key Results Area
Customer Solution Development & Consulting
Conduct on-site and virtual supply chain assessments for prospective and existing customers, including facility visits, stakeholder interviews, and freight flow analysts
Evaluate customer supply chain networks and recommend improvements to optimize cost, service levels, and operational efficiency
Design tailored logistics solutions leveraging the company's full-service portfolio: truckload, LTL, warehousing, parcel, international, and managed logistics
Build financial models, cost-benefit analyses, and ROI frameworks to support customer business cases
Develop customer-facing proposals, executive presentations, and solution documentation that communicate recommendations clearly
Support enterprise sales opportunities by providing solution design expertise and operational feasibility analysis
Sales Enablement & Account Support
Partner with Sales and Business Development teams on RFPs, pricing strategies, and complex customer opportunities
Provide consultative supply chain expertise during customer discovery calls, business reviews, and solution presentation
Lead or support RFP/bid responses, including coordination of solution design, pricing, and supporting documentation
Identify opportunities to expand services within existing customer accounts
Develop case studies and best practice documentation to support the broader sales team
Analytics, Dashboards, and Reporting
Build and maintain Power BI dashboards that provide customers and internal teams with real time visibility into supply chain performance and KPIs
Analyze freight, routing, service levels, and cost data to surface actionable optimization opportunities for customers and operations
Develop predictive models to improve demand planning, capacity forecasting, and cost management
Track and report on post-implementation results to demonstrate measurable value delivered to customers
AI Tools & Internal Automation
Identify manual workflows – both customer-facing and internal – that can be automated and build or prototype solutions
Design and deploy AI-powered tools and intelligent agents that support sales, operations, and customer analytics teams
Integrate AI capabilities with existing platforms including HubSpot, Revenova TMS, Extensive WMS, and Power BI
Collaborate with the internal AI Innovation Analyst and the IT team to scale solutions that work across the organization
Systems, Data Pipelines, and Continuous Improvement
Build data pipelines that connect internal systems and eliminate manual data-wrangling processes
Enhance integration between Salesforce/HubSpot, TMS, WMS, and BI platforms to improve data quality and accessibility
Stay current on supply chain technology trends, AI developments, and logistics innovations to inform clients on service offerings
Identify opportunities to improve internal systems and processes and lead these improvement initiatives
Skills & Qualifications
Bachelor's degree in Supply Chain, Logistics, Business Analytics, Data Science or a related field is required
Minimum of 2 years of experience in supply chain consulting, logistics analytics, or 3PL operations
Demonstrated ability to conduct customer-facing assessments and deliver formal recommendations
Working knowledge of SQL and Python for data analysis
Experience building dashboards or reports in Power BI, Tableau, or similar tools
Familiarity with AI development, automation tools, or machine learning applications
Strong communication and presentation skills; comfortable presenting to senior-level stakeholders
Prior background in freight brokerage, 3PL, or managed logistics environments preferred
Track record of quantifying and presenting cost savings or efficiency improvements to customers
Willing to travel to customer sites as needed, estimated 10-20% travel
Comfortable being exposed to warehousing and trucking environments on a regular basis
HRforGrowth is an extension of the Growth Catalyst Group (GCG), a partnership of companies with more than 65 years of operating experience and a history of successfully serving customers across industries and disciplines.
GCG® is one of the world's leading providers of business transformation solutions related to supply chain and technology solutions for order fulfillment and marketing execution. We are committed to an inclusive workplace that does not discriminate against race, nationality, religion, age, marital status, physical or mental disability, sexual orientation, gender, or gender identity. We believe in diversity and encourage any qualied individual to apply. We are an EEOC Employer .
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