AI & Automation Consultant

MetLife Inc

  • NY
  • 14 days ago
  • $62,100–$82,800 Per Year
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Skills

  • Artificial Intelligence (AI)unmatched
  • Automationunmatched
  • Business Analysisunmatched
  • Business Processesunmatched
  • Consultingunmatched
  • Continuous Improvementunmatched
  • Customer Acquisitionunmatched
  • Ecosystemsunmatched
  • Emerging Technologyunmatched
  • Financial Servicesunmatched
  • Governmentunmatched
  • Government Regulationsunmatched
  • Microsoft Product Familyunmatched
  • Problem Solving Skillsunmatched
  • Process Analysisunmatched
  • Process Improvementunmatched
  • Public Policyunmatched
  • Technical Supportunmatched
  • Training/Teachingunmatched

Description

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n n General Informationn

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Location

Washington, District of Columbia

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n Working Schedulen

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n Temporaryn

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n Work Arrangementn

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n Hybridn

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n Travel Requiredn

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n 10%n

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n Relocation Assistance Availablen

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n Non

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n Posted Daten

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n 14-Jul-2026n

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n Job IDn

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n 18826n

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n n Description and Requirementsn

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The Team You Will Join

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In Government & Legal Affairs, you''ll be an engaged and trusted partner - empowered to deliver innovative solutions, influence public policy, and achieve results that enable MetLife's growth and protect its global interests. Applying a commercial and contemporary mindset, you''ll advocate for what's possible, overcome challenges, and embrace different perspectives. If you also pride yourself on acting with accountability, transparency, and respect, apply to join our Government & Legal Affairs team today.

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The Opportunity

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We are looking for a hands-on AI & Automation Consultant to help simplify how our Global Government Affairs function works-by improving processes, introducing automation, and enabling teams to apply AI tools in their day-to-day work.

Our Government Affairs team engages in public policy issues and works with a broad set of stakeholders, including policymakers, regulators, trade associations, and industry partners. This role will help enhance how that work is planned, executed, and scaled through better use of technology.

This is a practical, delivery-focused role. You will work directly with teams to identify inefficiencies, build solutions using available corporate tools and emerging technologies, and support adoption through training and hands-on guidance. This is a fast-evolving environment-solutions will need to be continuously tested, refined, and redesigned as tools and business needs evolve.

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Key Responsibilities

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  • Analyze business processes and identify opportunities for automation and efficiency gains.
  • Design and implement AI-powered solutions, agents, and workflow automations to address business needs.
  • Develop practical solutions using Microsoft technologies and other relevant tools.
  • Partner with stakeholders to solve business problems and continuously improve outcomes through feedback.
  • Drive user adoption by training teams on new tools, workflows, and AI capabilities.

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Required Qualifications

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  • 3-5 years of experience in IT, automation, digital transformation, or a related field.
  • Proven ability to implement practical technology solutions and translate business needs into effective outcomes.
  • Experience in consulting or other business-facing roles with strong stakeholder engagement skills.
  • Strong problem-solving skills and adaptability in fast-paced, evolving environments.
  • Ability to train and support non-technical users while driving adoption of new solutions.

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Preferred Qualifications

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  • Experience with Microsoft ecosystem (Power Platform, Copilot, etc.)
  • Exposure to AI tools in a business setting

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Location Expectation: This is a hybrid role requiring a minimum of 3 days per week in office.

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The expected salary range for this position is $62,100 - $82,800. This role may also be eligible for annual short-term incentive compensation and stock-based long-term incentives. All incentives and benefits are subject to the applicable plan terms.

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n Benefits We Offer

nOur U.S. benefits address holistic well-being with programs for physical and mental health, financial wellness, and support for families. We offer a comprehensive health plan that includes medical/prescription drug and vision, dental insurance, and no-cost short- and long-term disability. We also provide company-paid life insurance and legal services, a retirement pension funded entirely by MetLife and 401(k) with employer matching, group discounts on voluntary insurance products including auto and home, pet, critical illness, hospital indemnity, and accident insurance, as well as Employee Assistance Program (EAP) and digital mental health programs, parental leave, paid time off, paid holidays, volunteer time off, tuition assistance and much more!

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About MetLife

Recognizednon Fortune magazine''s list of the "World''s Most Admired Companies",nFortune World's 25 Best Workplaces, as well as the Fortune 100 Best Companiesnto Work For, MetLife, through its subsidiaries and affiliates, is one of thenworld's leading financial services companies; providing insurance, annuities,nemployee benefits and asset management to individual and institutionalncustomers. With operations in more than 40 markets, we hold leading positionsnin the United States, Latin America, Asia, Europe, and the Middle East.

Our purposenis simple - to help our colleagues, customers, communities, and the world atnlarge create a more confident future. United by purpose and guided by our corenvalues - Win Together, Do the Right Thing, Deliver Impact Over Activity, andnThink Ahead - we're inspired to transform the next century in financialnservices. At MetLife, it's #AllTogetherPossible. Join us!

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nMetLife is an Equal Opportunity Employer. All employment decisions are made without regards to race, color, national origin, religion, creed, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, marital or domestic/civil partnership status, genetic information, citizenship status (although applicants and employees must be legally authorized to work in the United States), uniformed service member or veteran status, or any other characteristic protected by applicable federal, state, or local law ("protected characteristics").

If you need an accommodation due to a disability, please email us at accommodations@metlife.com. This information will be held in confidence and used only to determine an appropriate accommodation for the application process.

MetLife maintains a drug-free workplace.

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Numbers & Facts

LocationNY
Salary$62,100–$82,800 Per Year

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