Vanguard is seeking an experienced Technical Program Manager to lead the strategy, operating model, and execution of the GenAI Testing & Monitoring Program, a critical component of Vanguard's Responsible AI Framework. This leader will provide single-threaded accountability for Vanguard's AI Testing & Monitoring capability, including pre-deployment testing, Trusted AI Assessments, AI guardrails, and production monitoring. The role is responsible for leading a team of specialists while coordinating across business, technology, security, risk, privacy, compliance, legal, and Enterprise Security & Fraud (ES&F) partners to enable the safe, secure, and compliant adoption of AI at scale. The TPM will drive both strategic direction and day-to-day execution, ensuring testing and monitoring capabilities evolve alongside business needs, regulatory expectations, and emerging AI risks. This opportunity is hybrid (in office Tues-Wed-Thurs).
Core Responsibilities
Provide single-threaded accountability for Vanguard's enterprise AI Testing & Monitoring capability across the Responsible AI lifecycle.
Lead and develop a team responsible for advancing testing, monitoring, and AI assurance capabilities.
Define and execute the strategy, roadmap, operating model, and success metrics for AI testing, guardrails, and production monitoring.
Partner with ES&F to operationalize Trusted AI Assessments and ensure assessment outcomes are incorporated into governance decisions, risk management processes, and deployment readiness requirements.
Lead the evolution and adoption of Vanguard's AI Guardrails Program, including standards, effectiveness measurement, automation, and continuous improvement.
Define and operationalize production monitoring capabilities, including risk indicators, issue escalation, remediation tracking, and governance reporting.
Coordinate across business, technology, governance, privacy, compliance, legal, security, and platform teams to drive consistent implementation of Responsible AI testing and monitoring requirements.
Translate regulatory, policy, and risk management expectations into scalable and sustainable operational capabilities.
Provide executive reporting on program effectiveness, AI risk trends, monitoring outcomes, and capability maturity.
Support audits, regulatory reviews, and governance forums through clear evidence, reporting, and traceability.
Participates in special projects and performs other duties as assigned.
Required Qualifications
Minimum of eight years of progressively responsible and related business experience, with at least four years of technical project management experience.
Experience working across multiple functions to deliver enterprise-scale capabilities in regulated environments.
Strong understanding of AI, technology risk, governance, security, privacy, or compliance practices.
Previous people-leadership experience.
Undergraduate degree in related field (Computer Science, Engineering) required.
Preferred Qualifications
Experience with AI governance, Responsible AI, model risk management, technology risk, or AI assurance programs.
Familiarity with AI testing, guardrails, observability, monitoring, or operational controls.
Knowledge of emerging AI regulatory and compliance requirements.
Experience implementing enterprise governance frameworks, controls, or monitoring solutions.
Graduate degree
Special Factors
Sponsorship
Vanguard is not offering visa sponsorship for this position.
About Vanguard
At Vanguard, we don't just have a mission-we're on a mission.
To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best.
How We Work
Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.