Administrative Skills, Application Programming Interface (API), Artificial Intelligence (AI), Artificial Intelligence (AI) Agents, Automation, Best Practices, Business Processes, Business Solutions, Case Management, Communication Skills, Continuous Improvement, Customer Experience, Customer Support/Service, Documentation, Emerging Technology, Entrepreneurship, Home Automation, Leadership, Legal, Legal Support Skills, Marketing, Medical Records, Modeling Languages, Operational Improvement, Operational Strategy, Operational Support, Personal Injury, Presentation/Verbal Skills, Problem Solving Skills, Professional Services, Project/Program Management, Scalable System Development, Staff Training, Standard Operating Procedures (SOP), Team Player, Technical Research, Workflow Analysis, Writing Skills
Location: Burbank, CA
Employment Type: Full-Time
Compensation: $70,000 - $90,000 annually
About the Role
Block LLP is seeking an innovative and results-driven AI Implementation Specialist to lead the firm's artificial intelligence and automation initiatives. This role will play a critical part in identifying opportunities to improve efficiency, streamline workflows, and enhance both the employee and client experience through the strategic use of AI technologies.
Working closely with firm leadership and departments across the organization, the AI Implementation Specialist will design, implement, and optimize AI-powered solutions that support operational excellence. This is an exciting opportunity for someone who enjoys solving complex business challenges and building scalable systems that drive meaningful impact.
About Block LLP
Block LLP is a rapidly growing plaintiff personal injury law firm dedicated to delivering exceptional results and exemplary service to our clients. We are passionate about helping injured individuals and families navigate some of life's most challenging moments with compassion, advocacy, and expertise.
Our culture is built around five core values: Vibrant Culture, Teamwork, Relentless Pursuit of Excellence, Dependability, and Exemplary Service. These values guide how we support our clients, collaborate with one another, and approach our work every day.
What You'll Do
AI Strategy & Innovation
- Evaluate existing workflows and identify opportunities for AI integration and automation.
- Partner with firm leadership to develop and execute the firm's AI strategy and roadmap.
- Research emerging AI technologies and recommend solutions aligned with business objectives.
- Serve as the firm's internal subject matter expert on AI tools, platforms, and best practices.
Workflow Automation
- Design, build, and maintain AI-powered automated workflows across departments.
- Eliminate repetitive administrative tasks and improve operational efficiency.
- Develop automated reporting, dashboards, notifications, and data collection systems.
- Integrate AI tools with existing firm technology platforms and software systems.
AI Agent Development
- Build, deploy, and maintain department-specific AI assistants and agents.
- Develop solutions that support client intake, case management, litigation support, demand preparation, medical record review, HR, recruiting, marketing, and internal operations.
- Continuously optimize prompts, workflows, and AI agent performance.
Training & Change Management
- Train employees on AI tools, workflows, and best practices.
- Create documentation, SOPs, and implementation guides.
- Support firm-wide adoption initiatives and promote successful utilization of AI solutions.
- Conduct workshops and ongoing training sessions to encourage continuous improvement.
Requirements
- 3+ years of experience implementing AI, automation, workflow, or business systems solutions.
- Demonstrated experience deploying AI tools in a business environment.
- Strong understanding of large language models (LLMs) and modern AI platforms.
- Experience building automated workflows and business process automations.
- Strong project management, organizational, and problem-solving skills.
- Excellent written and verbal communication skills.
- Ability to collaborate effectively with both technical and non-technical stakeholders.
- Proven ability to independently manage projects from concept through implementation.
Preferred Qualifications
- Experience with Claude Enterprise, Claude Workflow, Gemini, ChatGPT Enterprise, or similar AI platforms.
- Experience with Zapier, Make, n8n, Relevance AI, Lindy, or comparable automation tools.
- Experience developing AI agents, custom GPTs, or similar AI-driven solutions.
- Familiarity with APIs, integrations, and workflow orchestration.
- Experience implementing AI solutions in a legal, professional services, or operational environment.
Benefits
- Opportunity to build and shape the firm's AI strategy from the ground up.
- Direct collaboration with executive leadership and key decision-makers.
- High-impact role with visibility across the entire organization.
- Fast-paced, entrepreneurial environment that encourages innovation.
- Competitive compensation package.
- 9 paid firm holidays annually, plus additional time off.
- 401(k) retirement program.
- Career growth and advancement opportunities.
- Meaningful work that helps improve both employee and client experiences.
Apply Today
If you're passionate about leveraging AI to solve real-world business challenges and want to help shape the future of legal operations, we'd love to hear from you.
Block LLP is an equal opportunity employer and values diversity in the workplace. We encourage qualified candidates from all backgrounds to apply.