Job Description
We are looking for an AI/ML Engineer to build, deploy, and operate the ML/AI systems that power the agentic decision intelligence workflow we are building. You are the person who takes a model from a notebook to production, builds the LLM integration layer, implements RAG pipelines, creates evaluation frameworks, and ensures our AI systems are reliable, observable, and continuously improving.
This is a hands-on engineering role with deep ML/AI focus - you write production code that runs AI systems, not research papers. If you love the intersection of ML infrastructure, LLM applications, and production engineering, this role is for you.
Key job responsibilities
- Build and maintain LLM-powered components: structured reasoning chains, narrative generation, recommendation rationale
- Implement and optimize prompt engineering pipelines with version control, A/B testing, and regression detection
- Build RAG (Retrieval-Augmented Generation) systems that ground LLM outputs in operational data, historical playbooks, and domain knowledge
- Build guardrails, validation layers, and output parsing for LLM responses. Optimize latency, cost, and quality trade-offs across LLM providers
- Deploy ML models to production. Implement model monitoring: drift detection, performance degradation alerts, automated retraining triggers
- Build A/B testing infrastructure for model experiments. Manage model versioning, rollback, and canary deployment. Ensure SLA compliance for inference latency and availability
- Own the operational health of AI/ML services: monitoring, alarming, on-call, incident response, observability across the AI stack (prompt traces, latency histograms, token usage, error rates)
- Write comprehensive tests (unit, integration, end-to-end) for ML pipelines
Numbers & Facts
| Location | Seattle, WA |
| Industry | Retail |
| Company Size | 10,000 employees or more |
| Year Founded | 1994 |
| Website | http://Amazon.com/militaryroles |
About Company
At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life.
Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.
It’s Always Day 1
At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here
Our Leadership Principles
Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles
Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.
It’s Always Day 1
At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here
Our Leadership Principles
Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles
Skills
- A/B Testingunmatched
- Artificial Intelligence (AI)unmatched
- Continuous Improvementunmatched
- Cost Controlunmatched
- Incident Responseunmatched
- Maintain Complianceunmatched
- Network Operations Centerunmatched
- On Callunmatched
- Regression Testingunmatched
- Service Level Agreement (SLA)unmatched
- Source Code/Configuration Management (SCM)unmatched
- Test Plan/Scheduleunmatched
- Unit Testunmatched
Level up your application
Professional resume templates
Browse dozens of recruiter approved resume templates, layouts and formats. Choose your favorite and make it your own in minutes.
Free resume templatesFree resume builder
Improve your existing resume or start from scratch and create a standout, ATS-friendly resume. Add job-specific content, download and apply.
Free resume builder