Responsibilities: of the AI Platform Customer Success Coordinator Include: Coordinate onboarding activities for new customers implementing an AI platform. Conduct customer outreach calls to assist with setup, training, and adoption. Answer customer questions relating to cloud deployments, data connectivity, and networking fundamentals. Monitor customer satisfaction and address concerns proactively. Work cross-functionally with implementation, support, and sales teams. Maintain accurate customer documentation and implementation timelines. Qualifications: for the AI Platform Customer Success Coordinator Include: 2+ years of customer success, account coordination, customer support, or onboarding experience. Ability to manage multiple customer engagements simultaneously. Working knowledge of cloud and on-premises technology environments. Familiarity with IP addresses, networking concepts, and domain names. Strong interpersonal and presentation skills. Compensation: for the AI Platform Customer Success Coordinator Includes: $20-$35 per hour Comprehensive Benefits: Medical, Dental, Vision, 401(k), PTO, Sick Leave if required by law, and Holidays This job opens for applications on 10/1/26. Applications for this job will be accepted for at least 30 days from the posting date.
| Location | Raleigh, NC |
| Salary | $20–$35 Per Hour |
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