AI & Process Improvement Intern

Cobb Technologies

Glen Allen, VA

JOB DETAILS
LOCATION
Glen Allen, VA
POSTED
30+ days ago

Overview

We are seeking a highly motivated and curious intern to work directly with executive leadership on identifying and implementing practical applications of AI across our organization. This is a hands-on opportunity to build real solutions that improve how a business operates. In addition to AI-focused work, the intern will collaborate with a broader intern cohort to gain exposure to multiple facets of the organization, developing a well-rounded understanding of how a small business operates and how each function connects. Over the course of 10 weeks, the intern will explore, design, and deliver specific AI-driven process improvements that increase efficiency, reduce manual work, and enhance decision-making across departments.

What You'll Do

  • Evaluate current business processes to identify inefficiencies and opportunities for AI-driven improvement
  • Research, test, and apply AI tools in real-world business scenarios
  • Partner with department leaders to understand workflows and pain points
  • Collaborate with fellow interns to gain cross-functional exposure and share insights across departments
  • Design and prototype solutions to streamline tasks such as:
    • Data entry and document processing
    • Reporting and analytics
    • Customer communication and service workflows
    • Internal knowledge management
  • Assist in building automations, dashboards, and AI-powered assistants
  • Present findings, progress, and recommendations to leadership on a regular basis
  • Deliver a final project that includes:
    • A fully developed AI-driven solution (or pilot program)
    • Measurable impact (time savings, cost reduction, or efficiency gains)
    • A roadmap of additional opportunities identified during the internship

What You'll Learn

  • How AI is applied in a real business environment
  • Exposure to executive-level decision-making and strategic planning
  • Hands-on experience with business systems and cross-functional operations
  • Experience taking an idea from concept → prototype → implementation
  • Practical skills in automation, analytics, and operational efficiency

Ideal Candidate is/must have:

  • Currently pursuing a degree in Business, Information Systems, Data Analytics, Computer Science, or a related field
  • Strong interest in AI, automation, and improving how things work
  • Fluent in Microsoft ecosystem (Microsoft 365, Power Platform, and Copilot)
  • Naturally curious-asks "why do we do it this way?" and looks for better solutions
  • Strong problem-solving and analytical thinking skills
  • Effective communicator who can translate technical ideas into simple business terms
  • Self-starter who can manage a project with guidance but not constant direction
  • Team-oriented and excited to collaborate with other interns across different areas of the business

Bonus (Preferred, Not Required)

  • Exposure to CRM/ERP systems or general business workflows

What Success Looks Like

By the end of the 10 weeks, you will have:

  • Delivered at least one meaningful AI-driven process improvement within the Microsoft ecosystem
  • Identified additional opportunities for future implementation
  • Created documentation or tools that the company can continue to use
  • Developed a strong understanding of how a small business operates across multiple functions


About the Company

C

Cobb Technologies