AI Product Manager – Order-to-Cash Automation & Intelligence

Inabia Software & Consulting Inc.

Redmond, WA

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JOB DETAILS

JOB TYPE

Full-time

SKILLS

Agile Programming Methodologies, Amazon Web Services (AWS), Artificial Intelligence (AI), Artificial Intelligence (AI) Agents, Atlassian JIRA, Automation, Billing, Business Case, Business Operations, Business Processes, Business Solutions, Communication Skills, Consulting, Continuous Deployment/Delivery, Continuous Improvement, Customer Experience, Customer Support/Service, Data Science, Establish Priorities, Finance, Financial Compliance, Financial Operations, Financial Services, Financial Systems, Leadership, Legal, Machine Learning, Metrics, Microsoft Product Family, Microsoft Windows Azure, Onboarding, Operational Audit, Operational Improvement, Operational Strategy, Order Management, Order Processing, Order to Cash, Power BI, Process Improvement, Product Development, Product Engineering, Product Lifecycle Management, Product Management, Product Planning, Product Strategy, Product Support, Reconciliation, Requirements Management, Revenue Management, Risk, Risk Management, SQL (Structured Query Language), Scrum Project Management and Software Development, Software Agents, Tableau, Tax Regulations, Telecommunications, Testing, United States Citizen, Writing Skills, eCommerce

LOCATION

Redmond, WA

POSTED

28 days ago

AI Product Manager – Order-to-Cash Automation & Intelligence
Location: Redmond, WA (Onsite – 5 Days per Week)
Employment Type: Long-Term Contract (W-2 Only)
Work Authorization: U.S. Citizen or Green Card Holder Only (No Sponsorship Available)
Compensation: $75.00 - $80.00 per hr.

Overview
Inabia Solutions & Consulting is seeking an experienced AI Product Manager to drive the strategy, development, and deployment of AI-powered solutions that enhance and automate critical Order-to-Cash (O2C) business processes.
This role will focus on identifying opportunities to leverage Generative AI, Machine Learning, Intelligent Automation, and Agentic AI capabilities to improve operational efficiency, customer experience, fraud detection, billing accuracy, tax compliance, order processing, and revenue lifecycle management.
The ideal candidate combines strong Product Management expertise with practical experience implementing AI-driven business solutions within large-scale eCommerce, subscription, telecommunications, financial services, or technology environments.
This is a highly visible role requiring close collaboration with Product, Engineering, Finance, Operations, Risk, Fraud, Tax, Compliance, and Customer Experience teams.

Key Responsibilities
AI Product Strategy

Identify high-value opportunities to apply AI and automation across the Order-to-Cash lifecycle.
Develop AI product roadmaps aligned with business objectives and operational efficiency goals.
Prioritize AI initiatives based on customer impact, risk reduction, revenue protection, and operational scalability.
Build business cases and success metrics for AI-powered solutions.

Order-to-Cash Process Optimization
Drive AI capabilities across:

Customer onboarding
Product catalog management
Pricing and promotions
Order validation
Fraud detection and prevention
Billing and invoicing
Subscription lifecycle management
Tax determination and compliance
Returns and refunds
Revenue assurance and reconciliation
Customer support automation

Product Delivery & Execution

Define product requirements, user stories, acceptance criteria, and success metrics.
Partner with Engineering teams to design, build, test, and deploy AI-powered applications and tools.
Collaborate with Data Science, Machine Learning, and Analytics teams to operationalize AI models.
Lead Agile ceremonies and product planning activities.
Manage product lifecycle from ideation through deployment and continuous improvement.

AI & Intelligent Automation
Support initiatives involving:

Generative AI (LLMs)
AI Assistants and Copilots
Agentic AI workflows
Intelligent Document Processing
Predictive Analytics
Fraud Detection Models
Conversational AI
Recommendation Engines
Workflow Automation
Customer Service Automation

Stakeholder Management

Partner with Finance, Tax, Compliance, Fraud Operations, Legal, Customer Experience, and Engineering leadership.
Present AI product strategy, roadmap progress, risks, and business outcomes to executive stakeholders.
Drive alignment across technical and business teams.

Required Qualifications

7+ years of Product Management experience.
3+ years leading AI, Machine Learning, Intelligent Automation, or Generative AI initiatives.
Experience managing products supporting Order-to-Cash, eCommerce, Billing, Payments, Subscription Management, Revenue Operations, or Financial Systems.
Strong experience writing:
- Product Requirements Documents (PRDs)
- Business Requirements Documents (BRDs)
- User Stories
- Acceptance Criteria
Experience working in Agile/Scrum environments.
Strong understanding of business process automation and workflow optimization.
Excellent communication and stakeholder management skills.
Experience collaborating with Engineering, Data Science, and Business Operations teams.

Preferred Qualifications

Experience supporting Amazon, Kuiper, Microsoft, Comcast, Verizon, T-Mobile, or similar high-scale organizations.
Experience with:
- OpenAI
- Anthropic Claude
- Amazon Bedrock
- Azure OpenAI
- AWS AI Services
- Google Vertex AI
Knowledge of Fraud Operations, Billing, Tax, Revenue Assurance, or Financial Compliance.
Experience building AI copilots, agents, or intelligent workflow tools.
Familiarity with Jira, Confluence, SQL, Tableau, Power BI, or similar platforms.

About the Company

Inabia Software & Consulting Inc.

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AI Product Manager – Order-to-Cash Automation & Intelligence

Inabia Software & Consulting Inc.

Redmond, WA

About the Company

Inabia Software & Consulting Inc.

Resume Resources

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