Our client, a IT Services and Consulting company, is looking for a AI Security Operations (SOC) Automation Specialist for their Phoenix, AZ/Hybrid location.
Responsibilities:
Support the optimization, adoption, and operational maturity of AI-enabled SOC workflows through prompt tuning, workflow enhancements, automation improvements, operational controls, and performance measurement.
Focus on improving the effectiveness, efficiency, and reliability of AI-assisted detection, investigation, and response capabilities.
Optimize AI-assisted investigation, triage, and response workflows.
Develop and maintain prompts, workflow templates, automation logic, and operational controls.
Analyze workflow performance and identify opportunities to improve effectiveness, accuracy, and analyst experience.
Tune confidence thresholds, escalation logic, and decision workflows.
Support implementation of controls, guardrails, and monitoring mechanisms for AI-enabled processes.
Develop and track operational metrics, KPIs, and reporting related to workflow performance, adoption, detection quality, and analyst productivity.
Incorporate analyst feedback into workflow enhancements and continuous improvement initiatives.
Support testing, validation, and rollout of new AI use cases, workflows, and model updates.
Document optimization recommendations, performance findings, and operational procedures.
Requirements:
3+ years of experience in security engineering, automation engineering, SOC operations, or detection engineering.
Experience with AI assistants, Large Language Models (LLMs), workflow automation, or orchestration platforms.
Strong understanding of SOC workflows, detection operations, and analyst processes.
Experience developing operational metrics, dashboards, and performance reporting.
Familiarity with process controls, workflow governance, and operational monitoring concepts.
Experience with APIs, scripting, and system integrations.
Strong analytical, troubleshooting, and problem-solving skills.
Preferred Qualifications:
Experience optimizing AI-enabled security operations and incident response workflows.
Knowledge of prompt engineering, AI model tuning, and workflow automation best practices.
Experience with SOAR, SIEM, EDR, and security orchestration platforms.
Familiarity with operational risk management, governance frameworks, and security process improvement.
Experience driving continuous improvement initiatives through data-driven insights and automation.
ICONMA is a global information consulting management firm providing Professional Staffing Services and Project-Based Solutions for organizations in a broad range of industries.
Corporate Headquarters in Troy, Michigan; 20+ locations worldwide.
Certified Woman-Owned Business Enterprise (WBE); certified by Women’s Business Enterprise National Council, National Women Business Owners Corporation (NWBOC); and California Public Utilities Commission (CPUC).
Founded in 2000
2000+ Employees
The company was founded on the principle that success is derived from delivering high quality service and resources in the most responsive, flexible, and innovative way. ICONMA invests in people and resources with a single goal: To provide our customers with the highest quality service in the most responsive manner. Through its network of offices, ICONMA provides the resources to help clients maintain their competitive advantage.
Skills
Analysis Skillsunmatched
Application Programming Interface (API)unmatched
Artificial Intelligence (AI)unmatched
Automationunmatched
Automation Engineeringunmatched
Best Practicesunmatched
Computer Securityunmatched
Continuous Improvementunmatched
Health Planunmatched
Identify Issuesunmatched
Incident Responseunmatched
Information Technology Consultingunmatched
Metricsunmatched
Modeling Languagesunmatched
Operational Improvementunmatched
Operations Managementunmatched
Operations Planningunmatched
Operations Processesunmatched
Performance Analysisunmatched
Performance Metricsunmatched
Problem Solving Skillsunmatched
Process Analysisunmatched
Process Control Engineeringunmatched
Process Improvementunmatched
Reporting Dashboardsunmatched
Risk Management Framework (RMF)unmatched
Scripting (Scripting Languages)unmatched
Security Information and Event Management (SIEM)unmatched
Security Infrastructureunmatched
System Integration (SI)unmatched
Use Casesunmatched
Validation Testingunmatched
Workflow Analysisunmatched
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