AI Site Reliability Engineer

We''re looking for an AI Site Reliability Engineer to ensure the reliability, scalability, and safe operation of Seekr''s AI-powered services and supporting infrastructure. You will combine software engineering and site reliability practices with AI/ML operational expertise to improve how models, APIs, data pipelines, and platform services are deployed, monitored, and operated in production. You will partner closely with AI/ML, Platform, Security, and Product teams to build dependable systems that are performant, resilient, and ready to scale.

The Impact

You will help define how Seekr operates mission-critical AI systems in production. Your work will make releases safer, incidents less frequent and easier to resolve, and service health more visible and measurable. By establishing meaningful SLOs, strengthening observability, improving resilience, and reducing operational toil, you will directly improve the experience of our customers and engineering teams.

Duties and Responsibilities

• Build safe release processes using CI/CD automation, progressive deployments, automated validation, rollback mechanisms, and deployment health metrics.
• Define and operate SLIs/SLOs for AI APIs and critical services, covering availability, latency, errors, throughput, model quality, output safety, user-facing correctness, and cost.
• Develop actionable observability through metrics, logs, traces, dashboards, and SLO-based alerts.
• Participate in a sustainable on-call rotation; lead incident response, improve runbooks, and facilitate blameless postmortems.
• Reduce operational toil and improve resilience through infrastructure as code, automation, and disaster-recovery planning.
• Design automated load, stress, spike, soak, and scalability tests that model realistic AI production traffic.
• Establish performance baselines, release thresholds, and capacity forecasts for latency, throughput, concurrency, resource utilization, and cost per inference.
• Validate autoscaling, rate limiting, backpressure, graceful degradation, and recovery from infrastructure and dependency failures.
• Design and scale GPU-backed model inference on Kubernetes using replicas, autoscaling, batching, caching, and load balancing to meet SLAs/SLOs.
• Optimize and troubleshoot inference engines and infrastructure across models, Kubernetes, compute, networking, storage, GPU memory, and cost.
• Support reliable training workloads, including distributed training, scheduling, checkpointing, observability, and failure recovery.
• Partner with AI/ML, Platform, Security, and Product teams to establish production-readiness standards.

Qualifications and Skills Required

• Bachelor''s degree in computer science, engineering, or a related field, or equivalent practical experience.
• 4+ years of experience in Site Reliability Engineering, DevOps, Platform Engineering, production infrastructure engineering, or a similar role.
• Strong knowledge of distributed systems, cloud infrastructure, networking, containers, and Kubernetes.
• Experience building and operating CI/CD pipelines, automated validation, and progressive deployment strategies.
• Proficiency with infrastructure-as-code and configuration-management tools, such as Terraform.
• Experience with monitoring, logging, distributed tracing, alerting, and incident-management practices, including tools such as Prometheus, Grafana, and OpenTelemetry.
• Strong scripting and software-development skills in Python, Go, or a similar language.
• Practical knowledge of SLIs, SLOs, error budgets, capacity planning, production-readiness reviews, and blameless postmortems.
• Ability to troubleshoot complex systems across application, model-serving, and infrastructure layers.
• Strong communication and collaboration skills, with a commitment to sustainable and blameless operations.
• Experience operating machine-learning or generative-AI systems in production is preferred.
• Familiarity with model serving, inference optimization, LLM gateways, vector databases, GPU infrastructure, ML observability, and model evaluation is preferred.
• Experience effectively utilizing AI technologies and tools, including large language models, agents, or AI coding assistants, to enhance workflows and operational effectiveness.
• Hands-on experience with performance-testing tools such as k6, Locust, JMeter, or Gatling.
• Experience testing distributed systems and interpreting latency percentiles, saturation, throughput, concurrency, and resource-consumption metrics.
• Familiarity with AI inference benchmarking, GPU profiling, autoscaling, and performance-versus-cost optimization.
• Experience with inference engines such as vLLM, NVIDIA Triton, TensorRT-LLM, or similar platforms, and scaling GPU workloads on Kubernetes.
• Working knowledge of GPU infrastructure, memory management, quantization, distributed training, and frameworks such as PyTorch, DeepSpeed, or FSDP.

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About the Company:

Seekr is a leader in explainable and trustworthy artificial intelligence designed to power mission-critical decisions in enterprises, government, and regulated industries. SeekrFlow, our end-to-end AI platform, provides secure, auditable AI solutions tailored to sectors where transparency, accuracy, and compliance are paramount. Available across cloud, on-premises, and edge environments, SeekrFlow reduces bias, strengthens data integrity, and simplifies model oversight so organizations can rely on trusted AI decisions in high-stakes settings that impact society's most sensitive and vital systems. Trusted by leading enterprises and government agencies, we partner with defense, finance, telecom, and critical infrastructure leaders to enable AI solutions that drive real-world results with unmatched transparency and control. We are a team of strategic thinkers and problem-solvers tackling the toughest challenges facing critical infrastructure and global enterprises through best-in-class AI models and customer deployment. Our team operates with unwavering commitment to our core values and mission:

• We are driven by outcomes-our customers'' success is what we strive for every day.
• We believe trust is earned, which is why we build explainability and transparency into the entire AI lifecycle.
• We take our responsibility to deliver secure AI seriously.
• We believe innovation drives progress-we are building the technologies that power the systems our society depends on.

Company Benefits:

• Meaningful Mission & Impact - Work with a deeply talented, collaborative team solving some of the toughest AI challenges that matter.

• Equity Ownership - RSUs that let you share directly in Seekr's long‑term success and growth.

• Time Off That Respects Real Life - Unlimited PTO plus 14 paid company holidays to truly recharge.

• Work Your Way - A flexible hybrid work environment with offices in Reston, VA and Austin, TX.

• Competitive Total Rewards - A role‑appropriate compensation structure that supports long‑term growth, including base salary, bonuses, or commission plans depending on role.

• 401(k) with Company Match - Build your future with a retirement plan that includes employer matching.

• Comprehensive Health & Wellness - Medical, dental, vision, and life insurance coverage starting day one-for you and your family.

• Parental Leave - Paid parental leave to support employees as they welcome a new child through birth, adoption, or foster placement.

Important Notice:

To conform to U.S. Government international trade regulations, applicant must be a U.S. Citizen, lawful permanent resident of the U.S., protected individual as defined by 8 U.S.C. 1324b(a)(3), or eligible to obtain the required authorizations from the U.S. Department of State or U.S. Department of Commerce.

Seekr is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other characteristic protected by applicable law.