AI Solutions Engineer

Posting Details

This position is designated as Exempt from the Human Resources Act (EHRA).

Posting Details

Benefits of Working at UNCW

Want to become a soaring UNCW Seahawk and work at one of the best universities on the East Coast? Want to put your toes in the sand after a day of work? The University of North Carolina Wilmington offers a wonderfully vibrant university community along with a beautiful location just miles from the beach.

Employees of UNCW are provided a comprehensive benefits package as well as other programs, resources, policies, and practices that help to support a work/life balance. Our programs have been designed to provide a variety of choices to best fit your needs and the needs of your family. Full time employees are eligible for dental, vision and health insurance plans. Health insurance benefit plans eligibility begins on the first of the month following date of hire. Retirement plan contributions begin on the eligibility date following election and include employer contributions for either a defined contribution or a defined benefit plan. Optional disability plans are also available.

Full time employees are also eligible for the tuition waiver program which covers the cost of tuition and fees for up to three (3) undergraduate or graduate courses per academic year at UNCW or any other university within the UNC System. In addition, UNCW covers the cost of tuition and fees for one UNCW course each summer session.

As a full time employee, UNCW also offers a free membership to the Campus Recreation Center, free vaccine and booster shots offered on campus, meditation and yoga sessions, voluntary supplemental insurance coverages, pretax flexible spending accounts, 12 paid holidays, 24 hours of paid community service leave time, paid vacation and sick leave accrual and family medical leave after 12 months of continuous service.

We also offer an abundance of training and development programs through our Dare to Learn Academy, and the employee assistance program, many of which are offered free of charge.

Hiring Range Determined based on qualifications and/or experience. Working Title AI Solutions Engineer External Link to Posting https://jobs.uncw.edu/postings/39708 Vacancy Number E1570 Position Number 2141 Location of Workplace Main UNCW Campus Home Department Enterprise Systems Support - 55220 Division Business Affairs - 35000 Division Brief Summary of Work for this Position

The AI Solutions Engineer leads the design, development, and responsible implementation of AI-powered solutions across the university. Reporting to the Director of Enterprise Systems Support, this role serves as a key technical leader and institutional resource, advancing AI initiatives across academic research, teaching and learning, and administrative areas.

Working within a collaborative model of innovation, this role empowers academic and administrative units to design and build AI-driven solutions while operating within established governance, security, and architectural standards. The AI Solutions Engineer provides the guidance, frameworks, and oversight needed to ensure these efforts are aligned, sustainable, and secure.

This position plays a critical role in establishing a sound and scalable AI environment-ensuring solutions are built using the right tools for the task, are intuitive and accessible for end users, and align with long-term enterprise architecture. Through this approach, the role helps the university advance innovation while avoiding unnecessary technical debt and supporting improved student outcomes, academic programs, and operational efficiency.

Minimum Education and Experience Requirements

• Bachelor's degree.
• 4 years of experience in application development, data engineering, or related technical roles.
• Demonstrated experience designing and implementing solutions using AI, automation, or advanced data tools.
• Experience taking responsibility for designing, delivering, and implementing technical solutions, including translating business requirements into working systems.
• Experience working directly with business stakeholders to solve complex problems.

Preferred Education, Knowledge, Skills & Experience

• Demonstrated experience designing, implementing, or supporting AI- or automation-enabled solutions using platforms such as Azure AI, Open AI, Power Platform, or comparable tools in an enterprise environment
• Experience working with APIs, system integrations, and modern application architectures, including connecting multiple systems and managing data exchanges.
• Working knowledge of data architecture concepts, including structured and unstructured data, and how operational data supports reporting and analytics.
• Experience working in higher education or similarly complex, highly regulated organizations, with diverse stakeholders, legacy systems, and formal governance structures.
• Experience supporting or collaborating on research, analytics, or innovation initiatives in a higher education or research-intensive environment.
• Experience participating in enterprise technology evaluation and selection, including requirements gathering, technical review, and vendor assessment.
• Demonstrated ability to lead and implement technical solutions, balancing architectural decision-making with hands-on development, configuration, or prototyping.
• Proven ability to deliver solutions with a focus on usability, adoption, and operational effectiveness, ensuring technology meets practical business needs.
• Experience applying data governance, security, and sustainability practices, such as defining data ownership, ensuring appropriate access controls, documenting integrations, and considering long-term support, risk, and compliance requirements.

Required Certifications or Licensures Primary Purpose of Organizational Unit

The Department of Enterprise Systems Support (ESS) is a part of Information Technology Services (ITS) of the University of North Carolina Wilmington. ITS is an innovative organization committed to providing a technologically progressive environment for students, faculty and staff. The Department of Enterprise Systems Support is responsible for systems analysis, design, programming, and support for enterprise and vendor applications.

The Department of ESS provides:

• Innovative, stable, cost effective and secure technical support and maintenance of enterprise solutions to the campus community
• Day to day support for production applications and systems
• Timely implementation of upgrades and releases
• Development and analysis to support the operational requirements and mandates for production applications and systems
• User access for production applications

College/School Information University Information

The University of North Carolina Wilmington, the state's coastal university, is dedicated to the integration of teaching, mentoring, research and service. Widely acknowledged for its world-class faculty and staff and continuously recognized at a national level for scholarly excellence and affordability, UNCW offers a powerful academic experience that stimulates creative inquiry and critical thinking.

A public institution with nearly 18,000 students, UNCW offers a full range of baccalaureate- and graduate-level programs, as well as doctoral degrees in educational leadership, marine biology, nursing practice and psychology; and many distance learning options, including clinical research, an accelerated RN-to-BSN program, an Executive M.B.A. program structured for working professionals, and the nation's only bachelor's degree program focused on coastal engineering.

The university's efforts to advance research and scholarly activities have earned UNCW the elevated designation of "Doctoral Universities: High Research Activity" institution (R2 University) by the Carnegie Classification of Institutions of Higher Education.

UNCW has been part of the University of North Carolina System since 1969.

EEO Statement

UNCW does not discriminate against any employee or applicant for employment because of his or her race, sex (such as gender, gender identity, marital status, childbirth, and pregnancy), age, color, national origin (including ethnicity), religion, disability, sexual orientation, political affiliation, veteran status, military service member status, genetic information, or relationship to other university constituents - except where sex, age, or ability represent bona fide educational or occupational qualifications or where marital status is a statutorily established eligibility criterion for State funded employee benefit programs.

Eligibility for Employment

Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. UNC Wilmington participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.

Number of Openings Single Incumbent Special Notes to Applicants

PLEASE NOTE: This posting will close at 11:59PM (Eastern time) on the posted closing date. To receive full consideration, please be sure you have fully completed the entire application, including the 'Work History' section before you apply for this position. Applications must be submitted through the online application system to be considered.

Months Per Year 12 Months FTE 1.0 FTE (40 hours per week) Type of Position Permanent Anticipated Ending Date if Time-Limited Positions Job Posting Date 06/24/2026 Posting Close Date 07/15/2026

Applicant Documents

Required Documents

• Resume
• Cover Letter

Optional Documents

Posting Specific Questions

Required fields are indicated with an asterisk (*).

• • How did you learn of this opportunity with UNCW? (2026)

• UNCW Website

• UNCW LinkedIn Page

• UNCW X Account (formerly Twitter)

• UNCW Employee Referral

• UNCW Instagram Account (UNCW_jobs)

• UNCW Job Alert

• Chronical of Higher Education

• Glassdoor

• Higher Ed Jobs

• Indeed

• Inside Higher Ed

• North Carolina Job Network

• Craigslist

• Career Events/Job Fairs

• Billboards/Marquee

• Other

• • If you selected "Other" to the question above, please explain how you found out about this opportunity. Enter N/A if not applicable.

(Open Ended Question)