AI Specialist III

Summary:
We are one of the largest electric power holding companies in the United States, providing electricity to 7.7 million retail customers in six states. We have approximately 51,000 megawatts of electric generating capacity in the Carolinas, the Midwest and Florida – and natural gas distribution services serving more than 1.6 million customers in Ohio, Kentucky, Tennessee and the Carolinas.

We are transforming our customers’ experience, modernizing our energy grid, generating cleaner energy and expanding our natural gas infrastructure to create a smarter energy future for our customers.

As part of the Digital Transformation organization, you will be part of a fast-paced, entrepreneurial, energetic, and high performing team helping to design cloud native applications and services to enhance the Customer experience. This group is nimble and creative and will shape our technology roadmap. You will be focused on developing well-designed, efficient code that adheres to the latest industry standards and assist in coding, testing, and debugging new software or making enhancements to existing software for customers. You will be working with designers, developers, and product owners in a small team setting to integrate software components into fully functional software systems spanning multiple business areas.

The Digital Transformation team is located at the *** Innovation Center at Optimist Hall with product teams delivering a wide-range of leading edge solutions. Read more about the Innovation Center at Optimist Hall.
Must have: AWS Bedrock, LLM (Claude preferred), Python/lambdas

An AWS Senior AI Agent Engineer is responsible for designing and implementing highly complex agentic/prompt engineering solutions.

• Design and implement agentic AI solutions using AWS Bedrock, including Agents, Knowledge Bases, and Guardrails
• Build serverless architectures using AWS Lambda, Step Functions, and EventBridge to orchestrate AI agent workflows
• Design and engineer sophisticated prompts for agentic AI systems that can plan, reason, and execute multi-step workflows
• Develop prompt architectures that enable AI agents to use tools, APIs, and external resources effectively
• Create and refine chain-of-thought, tree-of-thought, and ReAct (Reasoning Acting) prompting strategies
• Build evaluation frameworks to measure agent performance, reliability, and safety
• Collaborate with ML and software engineers to integrate prompt strategies with agent frameworks (LangChain, Bedrock AgentCore) and leveraging Bedrock agents/services/foundational models.
• Optimize prompts for accuracy, efficiency, cost, and latency in production environments
• Implement guardrails and safety measures to ensure responsible agent behavior
• Document prompt patterns, best practices, and design principles for the broader team
• Stay current with the latest research in agentic AI, prompt engineering, and LLM capabilities
• Design and build highly complex software solutions (specifically 2 years of experience with AWS serverless development and 4 years of experience on a programming language such as Java or Python)
• Program well-designed, efficient code independently.
• Collaborate with designers, developers, and product owners to build solutions.
• Clearly communicate team wide progress and identify blocking processes/patterns that hold a team back.
• Participate in paired programming and code reviews with juniors to expand the team’s collective knowledge and understanding of software engineering.
• Complete independent research to refine best practices and present work to peers.
• Turn complex ideas into manageable pieces of work to complete as part of a product team.
• Coach and mentor prompt engineers.
• Provide technical guidance to leadership so that solutions are built with innovation and sustainability in mind.
• Learn the business drivers of a product and help drive the technical direction of a product to fulfill the desired vision.

Qualifications

• 3 years of experience in prompt engineering, AI/ML, or related fields
• Deep understanding of large language models (e.g. Claude) and their capabilities
• Proven experience designing prompts for autonomous agents and multi-step reasoning tasks
• Strong knowledge of agentic frameworks and patterns (ReAct, Plan-and-Execute, Reflection, etc.)
• Strong experience with AWS Bedrock (Agents, Knowledge Bases, Guardrails, and foundational models)
• Proficiency with AWS serverless services: Lambda, Step Functions, API Gateway, DynamoDB, S3
• Knowledge of AWS security best practices including IAM, KMS, and VPC configurations
• Familiar with Terraform and HCP
• Proficiency in Python and experience with AI agent frameworks (e.g LangChain)
• Experience with API integration and tool-use patterns for AI agents
• Strong analytical and problem-solving skills with attention to detail
• Excellent written and verbal communication skills
• A breadth of experience building software solutions (through a strong mix of independent research/projects and industry expertise).
• 5-9 years’ previous experience in software development. (Either 9 years of experience specifically in software development or seven years of experience in software development in combination with 2 years alternative experience in a related field). Ideally has a portfolio of work – code samples, etc.
• Deep and solid understanding of APIs. Have been involved in designing/building/implementing/consuming APIs.
• Familiarity with several frameworks. Resulting code is concise and easy-to-follow.
• Experience with automation and optimization. Looks for ways to create repeatable patterns that increase the efficiency of the team.
• Experience and ability to manage and optimize databases.
• Understanding of functional programming and how to apply functional concepts in any language. Quick to picking up a new language or adopting a more recent version of a language.
• Familiarity and able to comfortably work with multiple platforms.
• Experience turning complex ideas into user stories. From that, can turn user stories into workable solutions, providing estimates to complete that work, and breaking down complex work into smaller components.
• Previous experience collaborating on a cross-functional team.
• Deep understanding of development cycle.
• Ability to debug and avoid future problems by building more robust solutions.
• Ability to look at previous personal or team experience and use this to analyze mistakes/successes, draw conclusions, and design future solutions. Resulting solutions have few bugs and quick remediation times.
• Experience building solutions with the larger team in mind. Solutions have the goal of improving software engineering at the team level.
• Experience with teaching and mentoring team members at various levels.
• A deep and solid understanding of cyber security principles such as authentication, authorization and encryption.
• Experience working with one or more CI/CD stacks and associated best practices. Ability to setup CI/CD for new products with no guidance. Recommends and implements modifications to CI/CD processes when continuous improvement opportunities are identified.

// About US Tech Solutions: US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit www.ustechsolutions.com.

US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. ///