Sign upLog in
Architecture Jobs in San Jose, CA

AI Workflow Architect, Business Operations

SGA Inc.

San Jose, CA

Apply
JOB DETAILS
SALARY
$82–$91.55 Per Hour
SKILLS
Adobe Product Family, Artificial Intelligence (AI), Business Administration, Business Operations, Communication Skills, Cross-Functional, Customer Support/Service, Documentation, Finance, Genetics, Knowledge Repositories, Leadership, Machine Tool, Marketing, Metrics, Problem Solving Skills, Reconciliation, Software Engineering, Software as a Service (SaaS), Staff Development
LOCATION
San Jose, CA
POSTED
Today
Software Guidance & Assistance, Inc., (SGA), is searching for an AI Workflow Architect, Business Operations for a contract assignment with one of our premier SaaS clients in San Jose, CA or San Francisco, CA. This is a hybrid role.

Responsibilities:
  • What You'll Build
    • A central knowledge repository that captures structured inputs test results, PMM project updates, and other recurring information in a consistent, maintainable format. An AI query layer on top of that repository so any authorized user can ask a question and get an accurate, high-level summary on demand without needing to coordinate with individual PMMs.
    • The end-state experience: org leadership and teammates can query the tool and provide at least an initial high-level answer immediately, rather than waiting for someone to dig into the data.
    • Lightweight processes and documentation so the team can keep the repository current and the tool useful long after the engagement ends.
  • Secondary objective (stretch, if scope and time allow):
    • Begin establishing easier access to commonly used metrics reducing the manual coordination, pulling, and reconciliation the team does today in partnership with Analytics and Finance. The primary deliverable is the knowledge repository; this is a valuable extension if the build progresses ahead of schedule.
Required Skills:
  • An operations mindset: You understand how teams function, how information flows, and how to design a tool people will genuinely adopt and maintain not just a technically impressive artifact. This is a workflow and operations role requiring AI expertise, not a software engineering role.
  • Hands-on fluency with Claude / Glean / Copilot and demonstrably deep expertise with equivalent enterprise platforms and AI agent frameworks. We expect you to be an expert in the tools; you do not need to know Adobe's internal tooling governance on day one, but you should be able to build with these platforms immediately.
  • A track record of building AI-powered tools not advising on them. You have personally built and shipped working solutions, whether from scratch or by orchestrating existing AI platforms, LLMs, and agent frameworks.
  • Proven success in introducing user-centric processes: Ability to design workflows that others can keep current with minimal friction, including the discipline to make the "keep it updated step as easy as possible for contributors.
  • Comfort operating with ambiguity and moving fast. A 6-month engagement has no runway for extended ramp-up you can scope quickly, build, and deliver a working tool within the engagement window.
  • Strong communication skills and the ability to work cross-functionally with marketing, operations, and data partners.
  • Familiarity working with marketing or PMM organizations.
  • Experience building tools with common enterprise AI platforms and agent tooling.
  • Experience integrating or surfacing data from multiple sources, with an eye toward eventual self-serve metric access.
  • Prior experience working within or alongside a Strategy & Operations function.
  • MBA Degree preferred + 5 years of experience OR equivalent practical experience.


SGA is a technology and resource solutions provider driven to stand out. We are a women-owned business. Our mission: to solve big IT problems with a more personal, boutique approach. Each year, we match consultants like you to more than 1,000 engagements. When we say let's work better together, we mean it. You'll join a diverse team built on these core values: customer service, employee development, and quality and integrity in everything we do. Be yourself, love what you do and find your passion at work. Please find us at https://sgainc.com/ .

SGA is an Equal Opportunity Employer and does not discriminate on the basis of Race, Color, Sex, Sexual Orientation, Gender Identity, Religion, National Origin, Disability, Veteran Status, Age, Marital Status, Pregnancy, Genetic Information, or Other Legally Protected Status. We are committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, and our services, programs, and activities. Please visit our company EEO page to request an accommodation or assistance regarding our policy.

About the Company

S

SGA Inc.

Resume Resources

Free Resume TemplatesFree Resume Builder

Similar Job Searches

Project Architect JobsArchitect JobsArchitect JobsArchitect JobsArchitect JobsRemote ConstructionEntry Level Construction