Job Title Air Export Agent
Job Location Raleigh-Durham North Carolina
As an Air Export Agent you will be responsible for the movement of our customers air export shipments. You will be the main point of contact for coordination between customers shipment exports and shipping carriers.
Key Responsibilities
Completes coordination between all applicable parties for all air export shipments for our customers ensures timely bookings with airline on customer behalf
Prepares export documentation in accordance to country requirements as well as the preparation of Certificate of Origin Cargo Manifest NAFTA Certificate Airway Bill and any other documents required by the customer
Compliant filing of AES automated electronic system export customs
Responsible for timely completion of export documents and coordinate with both customer andor warehouse for timely delivery of cargo
Communicates regularly with customer in regards to customers shipment status as well as continuous communication with overseas to meet delivery commitments follow-up with airline to monitor and track departure and arrival information and updates
Ensures invoicing of rendered services is completed accurately and in a timeframe consistent with company policy.
Ensure customer profiles are accurate and updated
Meet all KPIs assigned and audited by the Control Tower
Skills Requirements
1 year experience in the transportation logistics or freight forwarding industry air export experience preferred but not required
Must be 18 years of age or older
Exceptional customer service skills
Detail oriented and strong follow-up skills
Proficient with Microsoft office Word Excel Outlook
Cargo Wise systems knowledge is a plus
Pay Range
15.86 - 21.15hr. Based on Experience
Benefits All Non-Union Employees
Compensation Competitive base salary plus role dependent performance-based incentives.
401k Match 1-for-1 match up to 4 quarterly 2 annual base contribution.
Stock Purchase Plan Ability to purchase Deutsche Post AG shares at a discounted rate.
Medical Comprehensive plans covering preventive care inpatientoutpatient services and prescriptions.
Vision Optional coverage for exams frames and contacts.
Dental Optional coverage for preventive basic and major services.
Paid Time Off 7 major holidays 8 floating holidays and accrued vacationsick days.
Why Join DHL Global Forwarding
At DHL Global Forwarding we invest in our employees growth providing training guidance and career advancement opportunities. We believe in building careers not just jobs and empowering our team to develop skills and achieve long-term success.
Be part of DHL Group the worlds leading logistics provider operating in 220 countries. DHL Global Forwarding DGF is a global leader in air and ocean freight with 30000 employees ensuring seamless transport and supply chain solutions. Explore careers with us DHL Careers.
Equal Opportunity Employer
DHL Global Forwarding is committed to equal employment opportunities evaluating all qualified applicants without regard to race color religion sex sexual orientation gender identity national origin disability veteran status or other legally protected characteristics.
Work Authorization
Applicants must be legally authorized to work in the United States. Visa sponsorship is not available for this role.
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