Air Import Operations Agent II

AIT Worldwide Home Delivery

Torrance, CA

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JOB DETAILS

SALARY

$30.30–$42.80 Per Year

SKILLS

Aerospace and Defense, Air Cargo, Biology, Cargo/Freight, Communication Skills, Corporate Policies, Customer Experience, Customer Satisfaction, Customer Support/Service, Data Analysis, Documentation, Freight Forwarding, Geography, Government, High School Diploma, Identify Issues, Logistics, Mathematics, Numerical Analysis, Organizational Skills, Pricing, Problem Solving Skills, Profit & Loss, Public/Media/Press/Analyst Relations, Purchasing/Procurement, Regulations, Regulatory Requirements, Retail, Risk Management, Sales, Standard Operating Procedures (SOP), Supply Chain, Systems Maintenance, Team Player, Time Management, Warehousing, Writing Skills

LOCATION

Torrance, CA

POSTED

2 days ago

Introduction

Join us at AIT, where we believe every day presents an opportunity to make a global impact!

We're problem solvers, driven by our curiosity and creativity, in endless pursuit of solutions for our customers. Together, we champion the strength of our globalteams. And, as trusted advisors, we go above and beyond, working together in a supportive and collaborative environment to ensure customer satisfaction.

Through the company's continued growth, we challenge ourselves to be better, continuously learning and growing in our dynamic environment. Helping others is at the core of our culture, join us in finding fulfillment by giving back to our local communities as the united team that is AIT. Find out what our people deliver.® means when you come move the world with us!

Hear directly from our teammates at AIT Worldwide Logistics and make us the next stop on your career journey.

Overview

AIT Worldwide Logistics is seeking an Air Import AgentII that will coordinate the day-to-day import of international freight forwarding shipments into and out of the USA across all modes of international transportation based on customer requests. The Air Import Agent's primary focus is providing a high-level of operational excellence and a world-class customer service experience to all customers.

Responsibilities

Receive and validate customer order (Cargowise Org, Credit, Import POA, Restricted Commodities, Cargo Value, Embargoes/Sanctions, Additional Services, Documentation Requirements, Incoterms)
Identify best routing / transit option per customer request/SOP
Anticipate and secure quotation from vendors/agents for all potential order costs
Issue customer or overseas office/agent quotation & confirm acceptance
Receive and validate customer documents
Track and confirm flight arrival and update system milestone
Issue Arrival Notice and distribute per customer requirement
Dispatch inland carriage with subcontractor if applicable
Track and confirm shipment arrival to final cfs (if applicable)
Obtain Pick Up # from Carrier & forwarded to relevant parties (if applicable)
Confirm timely delivery/release of cargo and update system milestone
Accrue for all costs in CargoWise and perform initial profitability check
Confirm final costs, ensuring all are accrued and final profitability check complete
Issue Invoice to customer/overseas office as required
Distribute documents as per shipper requirement / SOP
Manage customer reporting and/or additional system milestones as required
The wage range for this position is $30.30-$42.80 and may vary based on geography as well as relative knowledge, skills, abilities, and experience

Qualifications

A team player who works well with others - being respectful to our teammates is a Core Value
A strong work ethic with an appreciation for ownership, independence, accountability, and autonomy in your role
Growth mindset - being passionate about your craft, always looking for ways to improve yourself and the company, being open to change and doing things differently
Customer service focus - we serve a wide variety of customers, both internal and external, and building relationships is a part of our culture

Other Skills We Hope to See:

High school diploma or equivalent
2-4 Years Freight Forwarding experience preferred
Dangerous Goods Certification preferred
Certified CargoWise Specialist CCO required
Advanced Knowledge of CargoWise
Advanced math & geography skills.
Identify and resolves problems.
Strong organizational and time management skills.
Ability to analyze numerical data and understand components, relationships, find patterns and draw conclusions.
Intermediate knowledge of freight movement, air vendors, air space configurations, container loads, special loading constraints, regulatory requirements, pricing, service routings, AIT product offerings, equipment types, incoterms, and shipment profitability.
Intermediate knowledge of country regulations and AIT policies & procedures that minimize risks to the customer and company.
Ability to add, subtract, multiply, divide using units of currency, weight, volume, and distance measurements.
Basic to intermediate experience using MS Office
Applies acquired job skills and company policies and procedures to complete assigned tasks.
Ability to read, comprehend and write routine correspondence.
Ability to communicate and interact effectively with a variety of people; can effectively present information in one-on-one or small group settings.

What AIT Can Offer You

In addition to your base compensation, you may be eligible for a bonus based on achievement of business and/or individual performance metrics (dependent on position). Benefits offered include Medical, Prescription, Health Savings Account, Flexible Spending Accounts, Dental, Vision, Life, AD&D, Disability, Supplemental Health, Employee Support, Paid Parental Leave, Pet Insurance, 401(k) and Tuition Reimbursement. In addition, teammates may be eligible for up to 10 to 20 days of vacation (depending on tenure), 2 personal days, 1 floating holiday, 5 sick days, 5 volunteer hours, and 6 company holidays (plus Veterans Day for Veterans) annually.

About AIT Worldwide

AIT Worldwide Logistics is a global freight forwarder that helps companies grow by expanding access to markets all over the world where they can sell and/or procure their raw materials, components and finished goods. For more than 40 years, the Chicago-based supply chain solutions leader has relied on a consultative approach to build a global network and trusted partnerships in nearly every industry, including aerospace, automotive, consumer retail, energy, food, government, high-tech, industrial, life sciences and marine. Backed by scalable, user-friendly technology, AIT's flexible business model customizes door-to-door deliveries via sea, air, ground and rail-on time and on budget. With expert teammates staffing more than 150 worldwide locations in Asia, Europe and North America, AIT's full-service options also include customs clearance, warehouse management and white glove services.

AIT Worldwide Logistics is an Equal Opportunity Employer - M/F/Veterans/Disabled. If you are unable to apply online due to a disability, contact Human Resources at 630-766-8300 ext 5218.

About the Company

AIT Worldwide Home Delivery

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