Join our Worldwide Flight Services family and contribute to the timely delivery of cargo shipment, luggage, business to customer delivery, and on-time flights while operating safely and securely. We perform at the highest level for our customers every day, and strive to be an exceptional leader in our industry with our teams of cargo, passenger, ramp handling, and technical service experts in 227 airport locations in 27 countries on 5 continents. Are you ready to take off on your next career with us?
Job Summary
The Air Logistics Senior Manager Express Operations will be responsible for the management of warehouse operations and airport ramp operations while also working with internal and external executive-level contract partners to ensure efficient handling of Express packages. This is a cross-dock operation; our role is to facilitate daily throughput of packages from aircraft to warehouse to trucks with no/minimal storage. Our indoor facility is an open-air environment and not temperature controlled, and you may work in or around aircraft. The Air Logistics Senior Manager leads the team following our structured processes and guidelines, keeping the safety of all our team members first. This role is a hands-on role in moving packages throughout the facility and works with the team to ensure that customer satisfaction, safety, security, quality exceed standards for their assigned shift. Our Air Logistics Senior Manager will also maintain and control all required aspects of the operation during their shift in accordance with the corporate security program and TSA legislation.
Curious to learn more about us and what we do, click on the link here.: https://youtu.be/IO-hfiM-buo
Responsibilities
Ability to plan, organize, lead and control staff to promote a workplace culture of teamwork, self-motivation, and pride within a diversified and multi-cultural work environment.
Develop next level leaders and managers in both leadership and management skills
Supervise staff to meet business needs and facilitate successful outcomes by following carrier’s Service Level Agreement performance standards.
Ensure operational leadership is monitoring and instructing Lead Agents and Warehouse Agents to follow safety rules and safety standards that are in place. Wear a safety vest at all times while working, walking, or operating equipment within a Worldwide Flight Services warehouse.
Participate in recruiting activities, interviewing candidates and making hiring decisions.
Assist in employee relations and/or conflict resolution, prepare performance appraisals, provide input for counseling and terminations.
Demonstrate diligence required to maintain security under local Airport Police, Transportation Security Administration (TSA), and United States Customs/Border Protection (USCBP) Regulations and Federal Aviation Administration (FAA). Challenge any persons not displaying an airport I.D. badge within a WFS warehouse or any Airport Operational Area. (AOA).
Prepare various operational reports, providing weekly and monthly data regularly, including special reports requested on an ad hoc basis.
Must complete injury reports and damage reports as required.
Authorize/ensure post-accident and post-injury testing is done as required.
Assist customer representatives in providing information and data for various compliance reports and audits.
Maintain records and appointments necessary for employment on the airport such as airport badge appointments, USCBP interviews, or other government-required meetings.
Minimum Requirements
Bachelor's degree (B. A.) from four-year College or university; or two to five years related experience and/or training; or equivalent combination of education and experience
8-10 years of leadership and management experience withing the warehousing, logistics, or related industry.
Must possess leadership skills with the ability to train and develop personnel.
Attention to detail: Must possess the ability to manage multiple priorities while maintaining accuracy in operations, reporting, compliance, documentation, and performance metrics.
Must be able to continually respond to and prioritize within a fluid work environment.
Must have ability to work across the 24/7 schedule based on the needs of the business
Looking to stay healthy and improve your life? Wellness Programs offered to all employees!
Want to invest in your future? 401k program offered!
Looking to grow and have a career with us? Opportunity for Internal Mobility and transfers available!
Numbers & Facts
Location
Seattle
Job Type
Employee
Industry
Other/Not Classified
Company Size
1,000 to 1,499 employees
Year Founded
1971
Website
http://www.wfs.aero
About Company
Our commitment to integrationOur commitment to the training and development of our employees, our policy of equal opportunities for all and to protecting the environment extends across the entire WFS business.This includes our support for charitable initiatives and humanitarian aid missions.Our approach to corporate and social responsibility also extends into the local communities where we operate around the world and this was formally brought together in 2012 with the creation of the WFS Foundation to support social and professional integration.
Skills
Airport Securityunmatched
Cargo/Freightunmatched
Computer Softwareunmatched
Conflict Resolutionunmatched
Customer Satisfactionunmatched
Customer Support/Serviceunmatched
Detail Orientedunmatched
Documentationunmatched
Employee Relationsunmatched
Establish Prioritiesunmatched
Federal Aviation Administration (FAA)unmatched
Federal Aviation Regulations (FARs)unmatched
Healthcare Qualityunmatched
Interpersonal Skillsunmatched
Interviewing Skillsunmatched
Leadershipunmatched
Lift/Move 50 Poundsunmatched
Logisticsunmatched
Logistics Managementunmatched
Microsoft Officeunmatched
Multiculturalunmatched
Multitaskingunmatched
Operations Managementunmatched
Patient Careunmatched
People Managementunmatched
Performance Metricsunmatched
Performance Reviewsunmatched
Physical Demandsunmatched
Quality Metricsunmatched
Safety Standardsunmatched
Safety/Work Safetyunmatched
Service Level Agreement (SLA)unmatched
Shipping/Receivingunmatched
Team Lead/Managerunmatched
Team Playerunmatched
Time Managementunmatched
Top Sales Repunmatched
Training/Teachingunmatched
United States Customsunmatched
Warehousingunmatched
🎯
Be found by employers
5,500+ employers search our resume database daily. Add yours to get found by recruiters looking for candidates like you.
Level up your application
Professional resume templates
Browse dozens of recruiter approved resume templates, layouts and formats. Choose your favorite and make it your own in minutes.