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Air Logistics Controller

Worldwide Flight Services

Seattle, WA

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JOB DETAILS
SKILLS
Air Cargo, Aviation Industry, Cargo/Freight, Communication Skills, Computer Systems, Customer Support/Service, Data Entry, Detail Oriented, Financial Control, Healthcare Quality, High School Diploma, Lift/Move 50 Pounds, Lift/Move 70 Pounds, Logistics, Microsoft Excel, Microsoft Office, Operational Communications, Patient Care, Physical Demands, Safety Standards, Team Player, Time Management, Top Sales Rep, Trucking, Warehousing
LOCATION
Seattle, WA
POSTED
Today
About WFS

Worldwide Flight Services (WFS), a member of SATS Group, is a global leader in air freight logistics and ground handling services. The SATS-WFS group employs over 46,000 people and assists more than 270 customers with a global footprint of more than 210 cargo and ground handling stations in 24 countries. WFS has 40 years of experience in aviation-related handling services and provides a vast scope of services while maintaining industry-leading safety and security standards.

Job Summary

Air Logistics Controllers function as the central clearing house for all data and information for the local operation and the customer. In this role, the Controller must maintain consistent and professional communication with warehouse operations, ramp operations, 3rd party trucking providers and the customer through phone calls and updates in the customers proprietary computer system.

The successful Controller will be a subject matter expert in the customers standard work manual and use this as a guide to drive required communications. Examples of communications would include notice of flight/linehaul delays, operational escalations and consumable inventories.

Curious to learn more about us and what we do, click on the link here.:



Responsibilities

  • Upkeep Inbound and Outbound Trucks Activity Logs.
  • Professionally handle Inbound calls and outbound calls.
  • Monitor Inbound and Outbound flights.
  • Adapt to constant changes in procedures.
  • Create and send reports on time "in the loop".
  • Display ability to work as a team.
  • Able to work under pressure.
  • Knowledgeable of Amazon Logistics System.
  • Have ability to follow instructions.
  • Be willing to work and be trained in all aspects of the operation.
  • Detail Oriented
  • Must Be Flexible
  • Exceptional Communication Skills
  • Any additional tasks or job assignments assigned by management.
Minimum Requirements
  • 2 years' experience in Data Entry.
  • High school diploma, GED or Higher
  • Professionally handle Inbound calls and outbound calls
  • Able to work under pressure and adapt to constant changes in procedures.
  • Be willing to work overtime when needed.
  • Detail Oriented with exceptional communication skills
Preferred Skills
  • Good customer service skills
  • Proficiency in Microsoft Office (Excel) is preferred.
  • Warehouse experience preferred.
  • GWAM of 35+ words per minute.
Physical Requirements/Working Conditions
  • Must be able to lift 50 to 70 lbs.
  • Must be able to work inclement weather.
  • Must be able to work weekends and holidays.
Perks & Benefits
  • Want your pay in advance? Access your pay when you need it through DailyPay app!
  • Are you a top performer who thrives on recognition? On the spot awards offered through the Awardco Platform including gift cards and more!
  • Need quality medical care? Multiple options for both full and part-time employees!
  • Want WFS Employee Extras? Travel Discounts, Pet insurance, Discount Shopping & More!
  • Looking to stay healthy and improve your life? Wellness Programs offered to all employees!
  • Want to invest in your future? 401k program offered!
  • Looking to grow and have a career with us? Opportunity for Internal Mobility and transfers available!


WFS is an equal opportunity employer committed to employment equity and inclusion. We accept applications from all qualified individuals.

About the Company

W

Worldwide Flight Services

Our commitment to integrationOur commitment to the training and development of our employees, our policy of equal opportunities for all and to protecting the environment extends across the entire WFS business.This includes our support for charitable initiatives and humanitarian aid missions.Our approach to corporate and social responsibility also extends into the local communities where we operate around the world and this was formally brought together in 2012 with the creation of the WFS Foundation to support social and professional integration.
COMPANY SIZE
1,000 to 1,499 employees
INDUSTRY
Other/Not Classified
FOUNDED
1971
WEBSITE
http://www.wfs.aero

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