Air Products Strategy Consultant

Department:

Product & Loyalty

Our Company Promise

We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.

Job Description:

Ready to help define the future of travel at Southwest? As an Air Product Strategy Consultant, you'll lead the strategy and evolution of the products and fare products that shape how Customers shop, book, and experience their journey with us. You'll identify new opportunities, build business cases, influence enterprise decisions, and guide initiatives from concept through execution and optimization. Partnering across Commercial, Finance, Marketing, Digital, Technology, Operations, and Customer Experience Teams, you'll transform insights into innovative product strategies that drive revenue, enhance the Customer experience, and strengthen Southwest's competitive position. This is a unique opportunity to make a lasting impact on some of the most visible and important products across the Company.

Additional details

• The culture of Southwest Airlines means we value the camaraderie, collaboration, and innovation that occurs when we come together and interact face-to-face at our vibrant Corporate Campus. Due to the nature of this role, you would be required to work from our Dallas, TX Headquarters facility during business hours.

• U.S. citizenship or current authorization to work in the U.S. required and no current or future work authorization sponsorship available.

We're committed to fair hiring practices and to making employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, military or veteran status, disability, genetic information, or other legally protected characteristics.

Responsibilities

• Own the end-to-end product lifecycle for fare products - from strategy and design through go-to-market execution and performance optimization
• Develop and continuously refine the long-term vision, goals, and roadmap for the air product portfolio, ensuring alignment with company priorities and customer expectations
• Analyze market trends, competitive dynamics, and product performance data to surface opportunities, diagnose issues, and translate insights into actionable strategic recommendations
• Define the merchandising strategy, pricing approach, financial performance model, and KPIs for key product lines, tracking results and recommending improvements on an ongoing basis
• Build and advance business cases for new product initiatives and enhancements, ensuring decisions are grounded in data, sound reasoning, and clear return on investment
• Craft and execute go-to-market strategies for new and updated products, including positioning, pricing, messaging, and launch readiness across digital and operational channels
• Steer cross-functional teams through all phases of the product lifecycle, coordinating execution across Revenue Management, Finance, Digital, Analytics, Marketing, Technology, CX, and Ground Ops
• Influence diverse stakeholders and drive consensus on strategic priorities and tradeoffs, partnering with Finance on forecasting and revenue analysis to support performance goals
• Evaluate product performance against key metrics and operational feasibility, applying analytical modeling to validate hypotheses and deliver clear, prioritized recommendations to leadership
• Support ad-hoc research, analysis, and presentations for leadership and key stakeholders
• May perform other job duties as directed by the Employee's Leader

Knowledge, Skills, and Abilities:

• Knowledge and deep understanding of product strategy, lifecycle management, or how to create and sustain customer value
• Knowledge of analytical methods, financial modeling, and performance management frameworks used to evaluate and optimize product portfolios
• Skilled in collecting, analyzing, and visualizing complex data using tools such as Excel, SQL, Tableau, or Power BI
• Skilled in developing business cases and executive-level presentations that translate data into clear, actionable recommendations
• Ability to conduct market research and competitive analysis to identify trends, gaps, and strategic opportunities
• Ability to develop and execute product strategies that balance customer needs, financial objectives, and operational feasibility
• Skilled in influencing and driving consensus across diverse stakeholder groups and Senior Leadership without formal authority
• Ability to manage multiple priorities simultaneously in a fast-paced environment, delivering results with minimal oversight

Education

• Required: High School Diploma or GED

Experience

• Required: Advanced level experience, seasoned and specialized knowledge in:

• Strategy development or evaluating performance against strategic goals

• Performance optimization for products, revenue, profitability, or similar area

• Presenting and communicating analysis regularly in a variety of audiences, including senior executives

• Partnering with diverse stakeholder groups to drive consensus

• Analyzing raw data to make conclusions and draw actionable insights

• Preferred: Experience in consulting

• Preferred: Experience within the aviation, hospitality, and/or travel industry

Licensing/Certification

• N/A

Physical Abilities

• Ability to perform work duties from [limited space workstation/desk/office area] for extended periods of time
• Ability to communicate and interact with others in the English language to meet the demands of the job
• Ability to use a computer and other office productivity tools with sufficient speed and accuracy to meet the demands of the job

Other Qualifications

• Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines
• Must be a U.S. citizen or have authorization to work in the United States as defined by the Immigration Reform Act of 1986
• Must be at least 18 years of age
• Must be able to comply with Company attendance standards as described in established guidelines

Pay & Benefits

• Competitive market salary from $108,700 - $120,800 per year* depending on qualifications and experience, with opportunity for future pay increases based on performance and market movement. For eligible leadership and individual contributor roles, additional bonus opportunities are available and awarded at the discretion of the company.

Benefits you'll love

• Fly for free, as a privilege, on any open seat on all Southwest flights (your eligible dependents too)

• Southwest will help fund your Retirement Savings Plan with Company contributions up to 9.3% of your eligible earnings

• Potential for annual ProfitSharing contribution in the Southwest Retirement Savings Plan- when Southwest profits, you profit*

• Competitive health insurance for you and your eligible dependents (including pets)

• Southwest offers health plan coverage options that start from the very first day of employment. You will have 30 days to select and enroll in your health plan with coverage retroactively available to your first day of employment.

• Explore more Benefits you'll love: https://careers.southwestair.com/benefits

• Pay amount doesn't guarantee employment for any particular period of time

401(k) match contributions are subject to the plan's vesting schedule and applicable IRS limits

• ProfitSharing contributions are subject to plan's vesting schedule and are made at the discretion of the Company

Southwest Airlines is an Equal Opportunity Employer.

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Job Posting End Date

07/15/2026