Aircraft Interiors Field Service Technician 3

Aircraft Interiors Field Service Technician 3

Published 07.03.2026

Company : Safran Seats Job field : Customer services and support Location : Gainesville , South Carolina , United States Contract type : Permanent Contract duration : Full-time Required degree : High School Diploma/GED Equivalent Required experience : More than 3 years Professional status : Technician Salary range : based on experience and market

# 2026-183386

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Published 07.03.2026

Job Description

POWERED BY TEAMWORK. Are you ready to be part of a team that drives big ideas and even bigger wins? At Safran, we believe in the power of both collaboration and individual contributions. We understand that it takes diverse perspectives, problem-solving skills, dependability, and trust to push each other forward and achieve great success. For us, working here is more than just a job; its a passion. Theres the unique opportunity to lead the way in aerospace and defense and contribute to creating a safer and more sustainable world.

(This position is located in Charleston, South Carolina)

Objective:

The Field Service Technician III provides on-site support at the Air Framer for Safran Aerospace Seats pertaining to interiors manufactured in USA, France and Great Britain. The team of Field Service Technicians provides assistance to Air Framer / Airline customers during the build of the Aircraft specific to installation issues, damaged parts, reworking pickups, cosmetic defects and any customer relations issues we have. Rework areas include: Receiving, BFE, Factory and Flight line relating to all built Aircraft with Safran Seats product. All rework preformed at the Air Framer must adhere to Safran Seats drawings, specifications and specific rework instructions. This position will work under minimal supervision and reports to the OSS Manager on a daily basis. This position is capable of managing complex issues, supporting Tech I and Tech II levels, and escalating to the appropriate management level as needed.

Main Function Responsibilities:

A) Rework and stamp pickups self-identified and/or written by Air Framer and/or customer during the build of the Aircraft.

B) Diagnose faulty electronic components using computer software and multi-meter successfully down to the root cause.

C) In a highly efficient manner, adjusts misaligned panels, trim pieces, harnesses, electrical components, factory installation issues and other various jobs.

D) Create emergent removal paperwork to install / replace parts at the Air Framer.

E) Sustains a high-quality level of workmanship at all times.

F) May train other team members in particular field expertise (paint, avionics and etc.).

Job Requirements

Qualifications Requirement:

A. Education & Qualification:

• High School Diploma or equivalent required. Associates degree in a related technical field preferred.

B. Work Experience - Technical knowledge:

• 4 years of Field Service experience related to troubleshooting and repairs required.
• Prefer field service-related experience on aircraft interiors.

C. Professional Skills:

• Knowledge of Safran passenger seating preferred.
• Natural mechanical ability with hand and power tools.
• Navigate through CMMs, Drawings, PQS and install documents to find solutions to resolve issues.
• Experienced reading and interpreting documents such as electrical drawing, MSDS sheets, maintenance manuals, product specifications and service bulletins.
• Expert in reworking all different seat class types or is considered to be a specialist in a specific area. This includes: electrical troubleshooting, painting, declam and cosmetic repairs.
• Good computer knowledge and have familiarity with MS office applications.
• Proficient with Safran actuation software.
• Proficient using smart phones / tablets on a daily basis to send emails, pictures and other applications.
• Valid drivers license and the ability to obtain a passport.

D. Behavioral Skills:

• Ability to work efficiently under stressful situations.
• Follow instructions and complete jobs in a timely manner.
• Customer service is essential for this job and the employee must have excellent communication skills, verbally and handwritten.
• Must have the availability to work various hours, after hours and weekend as needed.
• Must have ability to maintain multiple tasks simultaneously, including the ability to manage assignments from more than one customer during any given day.
• Willing to travel to other Air Framer FALs in other state and other international Safran sites on some occasion.

E. Desirable Aspects:

• Hands on electrical troubleshooting knowledge i.e. testing voltage and continuity.
• Demonstrated participation in continuous improvement efforts
• Clear written and verbal communication

But what else? (advantages, specific features, etc.)

International and/or Domestic travel required; Approximately 2-4 weeks per year

• This position is not eligible for visa sponsorship*

Company Information

Safran is an international high-technology group operating in the fields of aerospace (propulsion, equipment and interiors), space and defense. Its mission is to contribute sustainably to a safer world, where air transport becomes ever more environmentally friendly, comfortable and accessible. Present on every continent, the Group employs 110,000 people and generated €31.3 billion in revenue in 2025. Safran holds, either independently or through partnerships, leading global or European positions in its markets.

Safran was ranked second in the Aerospace & Defense sector in TIME magazines ""Worlds Best Companies 2025"" ranking.

With more than one million seats installed across the fleets of the worlds leading airlines, Safran Seats is one of the global leaders in passenger, crew, aircraft and helicopter seating, delivering innovative, high value-added solutions.

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2000 Weber Dr TX 76240

Gainesville

South Carolina United States

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100,000

employees worldwide

27

Number of countries where Safran is located

35

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