Hallmark Aviation Services is a leading ground handling company seeking highly skilled Centralized Load Control Agents to provide exceptional service to INTERNATIONAL AIRLINES at IAH.
Requirements and Skills Needed
Basic skills and knowledge of airports general aviation experience Must have RAMP and BAGROOM EXPERIENCE Knowledge of weather and basic aircraft operational requirements Ability to work radios and ARINC communications Able to work Flexible Hours Able to work Independently Good communication skills Good Organizational abilities dependable and reliable Able to actreact quickly and efficiently to a changing situationsenvironment Must show attention to details- accuracy a must Courteous and Professional Ability to follow instructions and must be a team player Supervisor experience preferred
Job Duties
Comply with safety in the workplace. Accurately complete all Load Control Activities Plan distribution of load in accordance with passengers cargo and fuel requirements. Monitor the performance of the Departure Control System. Coordinate and communicate with affected departments external and internal customers to ensure smooth handling of passengers and dead load weight and balance issues in delay situations. Compliance with Customer Airline Emergency Requirements. Clear Understanding of Aviation Legislative Requirements. Display due care and diligence in all activities. Safe efficient compliant and aligned work place. Compliance with Disability related Legislation. Compliance with Equal Opportunity legislation and principles. Ensure compliance with Precision Timing Schedule. Plan coordinate and produce all loading weight and balance documentation in accordance with Company and Client airline specifications with or without the use of the Departure Control System DCS. Ensure the safe distribution of the load within prescribed aircraft limitations and Company Operating ManualsProcedures. Be familiar with client airline manuals including loading and stowage of dangerous goods. Coordinate and communicate with relevant departments Ramp Team Bagroom Team Maintenance and ATC authorities to ensure smooth handling of passengers and dead load in delay situations. 100 Compliance with Customer Airline Weight and Balance and Customer Airline Policies and Procedures enabling safe practices and compliance with Aviation and other legislation. Delivery of safe compliant and customer focused weight and balance services. Continuous improvement focus through proactive support and involvement in change programs and activities. Comply with customer airline regulatory requirements as well as Company Policies and Procedures. Maintain load control certification and demonstrate ongoing skills through the recertification process.
Required Skills
Safety and regulatory compliance focused Positive and proactive approach to problem solving and the capacity to produce results within a given timeframe particularly in instances of non compliance with procedures Ability to communicate effectively with staff at all levels within the Airports Division external customers and other departmentsunits Must be able to work quickly and effectively under the pressure of time constraints whilst maintaining accuracy Must demonstrate a common sense approach to problem solving and have the ability to achieve the best possible results Must be experienced in Microsoft Word and Excel Ability to work independently Actively seeks and shares information and feedback about key aspects of the business Seeks and values staff input and involvement Seizes opportunities to improve business outcomes
Education and Certifications
Higher School Diploma or equivalent Extensive background in all areas of airport operations Successfully completes formal company training courses in manual and automated weight balance Successful completion of formal training courses in applicable Client airline and customer airline reservation courses Hold current certification for customer airline aircraft type with the Country of Customer Airlines Aviation Authority regulations and any additional certifications required for Client Airlines as stipulated by contractual agreement
Working Conditions
Environmental conditions involve continuous people interaction Fast pace exposure to high noise levels Dirt dust fumes heat cold hazardous or toxic material Heavy crowd activity working in confined spaces or heights frequently and for extended periods
Hallmark Aviation ServicesHallmark Aviation Services – recognized as the emerging leader in above-the-wing ground handling services – takes pride in our rapid growth and success since our inception in 1989. We attribute our success to a steadfast commitment to you, our Client, your Customers, our 800+ Employees and our Community. Our experienced management team – with over 100 years of combined service – is committed to upholding these guiding principles on which Hallmark Aviation Services was founded. And these principles will guide us to even greater achievements in the coming years.
Combine these factors with our genuine passion for the airline industry, as well as our financial strength through our strategic partnerships with Swissport and QANTAS, and we have an unbeatable formula for success – not solely for Hallmark, but for you, our Client.