AIS Cash Support (Temp-to-Perm)

Summary:

• Location: Horsham, PA
• Duration: 3 Months Temp to Perm

Responsibilities:

• Oversee collection activities for all of North America.
• Manage collections and provide early-stage customer service to prevent customer complaints.
• Coordinate with the cash applications team for accurate application of funds and remittance advice.
• Resolve disputes within the assigned portfolio to drive resolution/closure.
• Address unapplied cash in the assigned portfolio and conduct portfolio review calls with internal and external stakeholders.
• Process adjustments, write-offs, netting requests, and refunds.
• Perform account reconciliations.
• Maintain daily adherence to business requirements.
• Analyze daily AR reports to drive cash collection.

Requirements:

• 3–5 years of experience in finance, accounting, operations, AR, or a fast-paced business environment.
• Strong problem-solving and analytical skills with the ability to research issues and connect the dots.
• Confident, professional communicator (written and verbal), comfortable working with both customers and internal teams.
• High attention to detail with strong organization and follow-through.
• Quick learner who adapts well to systems and changing priorities.
• Comfortable working with numbers, data, and reconciliations.
• Self-starter who takes ownership and accountability.