Beverages, Cook Dishes, Corporate Policies, Credit Cards, Federal Tax, Food and Beverage Industry, Point of Sale (POS) Systems, Regulations, Restaurant, Safety Process, Sales, Standard Operating Procedures (SOP), State Tax, System Operations, Time Management, Waitressing
Manalapan Township, New Jersey
PRIMARY RESPONSIBILITIES:
The BCC Servers are to exceed guests expectations by serving quality food and beverage products efficiently, courteously, and correctly.
Essential Job Functions:
- Sells and serves food and beverage to guests in the restaurant, grill room, and Pavilion.
- Ensures that all preparation and closing duties are performed according to the published checklist and company standards.
- Stays current with company policies and procedures.
- Ensures the POS system is operational and accurate at all times.
- Reports on time and in proper uniform.
- Provides immediate attention to all member/guests upon seating.
- Seats guests and distributes menus as needed.
- Takes members/guests food and beverage orders.
- Turns orders into kitchen; tells cooks about any special cooking instructions.
- Serves meal; places dishes by courses in front of each person; serves food and drinks from the right of the guest. (clears from the left).
- Checks back to ensure member/guest satisfaction; replenishes water and butter as necessary.
- Removes soiled dishes.
- Verifies accuracy of prices, state and federal taxes, tips and other charges on all checks.
- Presents the bill.
- Handles all cash and credit cards as applicable from guests and members charges, as prescribed by standard operating procedures.
- Performs clean up and closing duties as assigned by the Food and Beverage Director.
- Attends pre-meal meetings as requested by the Food and Beverage Director.
- Pours and refills wine, coffee, water and/or other beverages.
- Suggests and describes various appetizers, entrees, desserts, alcoholic beverages and wine to members and guests.
- Clears soiled utensils, glasses and dishes as needed.
- Cleans all assigned work areas in the back room and dining room.
- Advises supervisor of any member/guest complaints as soon as they occur.
- Assists in closing functions by performing various tasks such as removing linen, bussing glasses, dishes, silverware, etc., and resetting the room.
- Handles the charging of fees for all food and beverage related activities.
- Balances cash at end of shift/day.
- Adheres to ABC regulations regarding service and handling of alcohol.
- Assists in maintaining an attractive and orderly clubhouse.
- Ensures proper stocking and posted side work duties.
- Positively promotes the club throughout the community and while at work.
- Attends to guest requests as well as complaints professionally.
- Ensures each guest receives consistent service and products.
- Ensures all posted safety procedures are adhered to.
- Will be required to work on a shift basis, including weekends, nights and holidays.
- Must have a solid understanding of the golf club environment.
- Background in Food & Beverage.
B
Battleground Country Club