Alarm and Detection Coordinator Assistant

Reliance Fire Protection founded in 1987 serves Maryland Washington D.C. Northern Virginia and the broader Mid‑Atlantic region as a full service‑ fire protection contractor specializing in the design installation inspection testing maintenance and 247 emergency service of fire sprinkler fire alarm and special hazard suppression systems. Known for tackling complex projects and providing code-compliant ‑high-quality solutions our ‑NICE certified‑ team delivers reliable life safety services for commercial industrial government and historic facilities. We pair local expertise and long‑standing customer relationships to ensure dependable protection and innovative solutions with a commitment to integrity and service in every project.As a proud member of the DU Family of Companies powered by APi Group we benefit from the strength of a leading life safety network while maintaining the responsiveness and relationships of a local partner. Our culture is built on the belief that Everyone is a Leader we invest in our people empower them to take ownership and encourage each business unit to operate as a high-performing entrepreneurial office. Grounded in quality teamwork technical excellence and customer-focused solutions we are committed to delivering expert support and consistently exceeding expectations.The Coordinator Assistant provides vital support to the Fire Alarm Department by performing a variety of administrative clerical and customer service tasks. The role ensures smooth operation of daily activities assists with scheduling documentation data entry and communicates with internal teams and external clients to help the department fulfill its responsibilities efficiently and professionally.Key ResponsibilitiesAnswer and direct phone calls emails and other communications for the Fire Alarm Department.Schedule and coordinate service appointments inspections and maintenance visits for technicians.Maintain and update department files records and databases including inspection reports certifications service records and customer information.Prepare and process work orders invoices proposals and other required documentation.Assist with tracking and managing inventory of fire alarm equipment and supplies.Support compliance efforts by ensuring documentation meets regulatory and company standards.Facilitate communication between technicians clients and other company departments.Respond promptly to client inquiries provide information regarding services and escalate technical questions as appropriate.Assist with project tracking deadlines and reporting for departmental activities.Prepare meeting agendas take meeting minutes and support various departmental initiatives.Perform general office duties such as scanning copying data entry and mail distribution.Other administrative tasks as assigned by the Fire Alarm Department Manager.QualificationsHigh school diploma or equivalent required associate or bachelors degree preferred.Minimum of 1-2 years of administrative experience preferably in a service fire protection or construction environment.Proficient in Microsoft Office Suite Word Excel Outlook etc..Excellent organization communication and interpersonal skills.Ability to prioritize and multitask in a fast-paced environment.Strong attention to detail and problem-solving skills.Experience with scheduling software or customer relationship management CRM systems a plus.Familiarity with fire alarm systems or fire protection industry terminology is an asset but not required.Work EnvironmentStandard office setting with occasional visits to job sites if required.This position may require occasional overtime to meet deadlines.Physical RequirementsAbility to sit and use a computer for extended periods.Occasionally lift or move office supplies up to 20 pounds.The salary for this role is 38.00 to 41.00 per hour based on experience qualifications.As part of the DU Family of Companies we believe that empowering and investing in our employees as leaders develops an organization that delivers innovative solutions and services that create a superior customer experience. The unique blend of our leaders abilities and the ownership of their work combined with our culture and values creates something that is simply described as the Davis-Ulmer difference.Why Choose DU Family of CompaniesCompetitive Compensation We offer competitive pay rates for experienced professionals ensuring your skills are recognized and rewarded appropriately.Comprehensive Benefits Package Enjoy an industry-leading benefits package that includes medical dental vision and additional perks ensuring your health and well-being are taken care of.Strength of the Family The Davis-Ulmer Family of Companies with over 30 locations across the East Coast and Midwest epitomizes the strength of a team-first mindset. Embracing a culture of collaboration we unite to share knowledge resources and best practices across our network of branches. This collective approach strengthens us as a cohesive group amplifying our impact far beyond what any individual business unit could achieve alone.Backed by APi Group As a subsidiary of APi Group a publicly traded multi-billion-dollar corporation headquartered in Minnesota we provide the financial stability and support needed for success. Benefit from world-class training and leadership development opportunities backed by a powerhouse in the Fire Life Safety & Security industry.Long-Term Career Relationships Many of our employees have been with us for 20 years We believe in investing in the right people fostering enduring professional relationships that benefit both individuals and the company alike. Join us and become part of a community where your dedication is recognized and valued for the long term.Values Match We prioritize hiring individuals whose values align with ours. Our commitment to value-driven recruitment is a cornerstone of our PeopleTalent Development Operating Code.Davis-Ulmer Family of Companies is an Equal Opportunity Employer. We are committed to creating an inclusive environment for all employees and applicants. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability or veteran status.DAVIS-ULMERS ENDURING PURPOSE To protect what people value most.All offers of employment are expressly contingent upon the satisfactory completion in accordance with Company policy of a pre-employment drug screening and background check.Equal Opportunity Employer including disabled and veterans.