Job Description
Interested in joining the team behind Amazon's Echo devices and experiences? We're working hard, having fun, and making history!
As a Product Manager, you will be accountable for products on the Echo roadmap. You will own ensuring our customers and business continue to succeed across all of the in market products.
This role is inherently cross-functional -- you will work closely with engineering, marketing, operations, finance, and executive teams to manage the large portfolio of in home Echo products.
A successful candidate will be a big thinker, strong owner, results oriented leader, and highly analytical. This candidate will be able to work extremely effectively in a cross-functional organization, and adept at synthesizing a variety of technologies and capabilities into high quality, simple products and experiences that customers love.
Key job responsibilities
- Own the monthly business review process as the primary mechanism for device performance inspection and cross-functional action; leverage data and telemetry to discover and mitigate customer-facing pain points
- Drive feature improvements across multiple technology stacks to lead global upgrade conversion and new customer acquisition strategy, delivering sustained adoption and performance across the installed base at scale
- Define the sustaining product roadmap including device improvements, experience enhancements, and cost optimization programs
- Develop a product lifecycle management and strategy plan across the portfolio
- Shape how next-generation capabilities are delivered across device hardware generations with varying compute profiles
- Translate device performance data, upgrade funnel analytics, and life cycle management impact analysis into investment priorities
- Inform next-generation product development with lifecycle learnings and field insights
Numbers & Facts
| Location | Seattle, WA |
| Industry | Retail |
| Company Size | 10,000 employees or more |
| Year Founded | 1994 |
| Website | http://Amazon.com/militaryroles |
About Company
At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life.
Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.
It’s Always Day 1
At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here
Our Leadership Principles
Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles
Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.
It’s Always Day 1
At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here
Our Leadership Principles
Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles
Skills
- Acquisition Strategyunmatched
- Amazon Alexaunmatched
- Analysis Skillsunmatched
- Business Processesunmatched
- Cost Controlunmatched
- Cross-Functionalunmatched
- Customer Acquisitionunmatched
- Customer Conversionunmatched
- Customer Relationsunmatched
- Financeunmatched
- Management Strategyunmatched
- Marketingunmatched
- Process Improvementunmatched
- Product Developmentunmatched
- Product Lifecycleunmatched
- Product Lifecycle Managementunmatched
- Product Managementunmatched
- Product Planningunmatched
- Strategic Planningunmatched
- Telemetryunmatched
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