Alibaba Cloud-Controls Expert-Washington D.C.

Drive the end-to-end rollout of the colocation management standard across the facilities under your remit, covering eight dimensions - Equipment, Personnel, Monitoring, Emergency Response, Drills, Change, Maintenance, and Flying-Inspection Risk - each executed against its tiered requirements. Apply rigorous project management to translate every requirement into project plans, milestones, and acceptance criteria, and track each gap to closure as a managed deliverable.

Lead the EMS (Environment Monitoring System) data-integration project in accordance with the applicable integration standard. Leveraging solid expertise in infrastructure facilities and low-voltage / ELV systems (monitoring, BMS, automation controls), manage the full lifecycle of data-point mapping, connection, validation, and ongoing maintenance to ensure full-scope, accurate telemetry into the monitoring platform - including IT room temperature/humidity, busway and rack power consumption, and the status, alarm, setpoint, and log values of all route-related equipment (dedicated and shared) affecting the rooms. For new architectures or devices not covered by the standard, drive integration following the same principle.

Partner closely with the local operations teams and the engineering delivery teams, providing professional project management and technical support. Drawing on strong vendor-negotiation and program-management skills, align and negotiate scope, standard compliance, SLAs, and remediation items with colocation providers and platform vendors; coordinate internal engineering, colo teams, and vendors through project plans, RACI, risk/issue logs, and delivery cadence to drive milestones to closure across multiple stakeholders and geographies.

Lead the review and validation of the electrical, HVAC, and low-voltage / ELV automation control logic (including BMS networks, monitoring, and automation controls), parameters, setpoints, and closed-loop stability delivered by colocation providers and vendors. Backed by deep infrastructure facility and ELV engineering knowledge, orchestrate technical experts to validate architecture drawings, key-equipment run logic (medium-voltage logic, protection setpoints, cooling control), and redundancy / single-point-of-failure analysis, and sign off through rigorous acceptance testing to ensure production readiness.

Build dashboards and scorecards for standard compliance and EMS integration health, report progress and risks to global headquarters, and drive data-based continuous improvement.

Collaborate with global headquarters on standards evolution and platform roadmap, adapt global policies to the local context, and build regional capability through training, certification, and knowledge transfer.Job Requirements:

1. Bachelor's degree or higher in a technical discipline (Electrical Engineering, Mechanical Engineering, Automation, Computer Science, or related field). Over 8 years of experience in infrastructure operations, with demonstrated technical leadership. Acceptable backgrounds include Infra automation/building management systems, cloud computing engineering, cloud service delivery, site reliability engineering (SRE), or infrastructure platform engineering.
2. For candidates from infra/facilities backgrounds: Deep understanding of BMS/EPMS platform architectures and industrial communication protocols including Modbus (TCP/RTU), BACnet (IP/MSTP), SNMP, and MQTT. Hands-on experience with monitoring point configuration, data mapping, and protocol troubleshooting across multi-vendor environments.
3. For candidates from cloud/infrastructure backgrounds: Solid experience in cloud service delivery, infrastructure automation, or reliability engineering - including observability stack (metrics, logging, alerting), deployment automation (CI/CD, configuration management), and incident response frameworks. Demonstrated ability to adapt these practices to new domains and learn domain-specific technical requirements quickly.
4. Proficient in at least one programming language (Python, Go, or Java) with proven ability to develop production-grade tools for system integration, data validation, or platform development. Experience building APIs, data pipelines, or configuration management tools is highly valued.
5. Demonstrated experience in technical standards development or technical governance across multi-site environments. Ability to translate abstract reliability requirements into concrete technical specifications, integration procedures, and acceptance criteria.
6. Strong analytical and debugging skills for complex integration issues spanning network infrastructure, communication protocols, and software platforms. Ability to systematically isolate faults across multi-layer system boundaries.
7. Proven ability to lead technical projects across cross-functional and cross-cultural teams. Experience coordinating with colocation providers, equipment vendors, and internal engineering teams to deliver complex integration initiatives on schedule.
8. Excellent communication and technical documentation skills, with ability to convey complex technical concepts to both technical and non-technical audiences across diverse cultural contexts. Mandarin proficiency is a plus. Willingness to travel internationally (up to 30% of time).

The pay range for this position at commencement of employment is expected to be between $142,000/year and $234,000/year. However, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience.

If hired, employee will be in an "at-will position" and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.