Alleviate Health — Business Operations
Type: Full-time | On-site | San Francisco, CA
Compensation: $140,000–$220,000 + 0.2%–0.6% equity
Hiring count: 2
Visa sponsorship: None available; case-by-case for exceptional candidates.
Reports to: CEO (name not given on page)
About Alleviate Health
Alleviate Health automates patient recruitment for clinical trials using AI agents that coordinate across SMS, voice, and email. Clinical-trial delays cost $600K–$8M per day; Alleviate helps research sites close that gap. Already working with 7 of the top 15 research site networks in the country (including Alcanza Clinical Research, CenExel, Centricity Research, M3 Wake Research, Eximia Research, and Profound Research). Battle-tested across 500K+ patient interactions, 190+ sites, and 300+ trials. Backed by Andreessen Horowitz, with strategic investors including the co-founder of Flatiron Health and the CEO of Tennr.
Founded: 2019 | Team size: 1–10 (Seed) | Total funding: Not stated
Industry: AI Tools, Clinical Trials / Healthtech
Website: https://alleviatehealth.care/
Office: San Francisco, CA
Why Candidates Should Join
- Direct CEO ownership: High-ownership seat reporting straight to the CEO, owning customer deployments end-to-end from onboarding to optimization.
- Real traction, serious backing: a16z-backed and already live with 7 of the top 15 research site networks; battle-tested across 500K+ patient interactions, 190+ sites, and 300+ trials.
- Build the playbook: Greenfield operations work — design and scale the processes from scratch as the company grows, plus 0.2%–0.6% equity at the seed stage.
Intake Call Summary
- Not available — the role page includes an Intake Video (not transcribed) but no written intake call summary.
The Role
A high-ownership Business Operations seat reporting directly to the CEO, owning customer deployments end-to-end and building operational processes from scratch as the company scales. Balances tactical execution with strategic thinking about delivering complex AI systems reliably.
What You'll Be Doing
- Own end-to-end customer deployments, managing scope, timeline, and customer success metrics
- Deploy AI agents into customer environments and iterate based on real-world performance data
- Design and scale operational processes for multi-site customer rollouts
- Communicate directly with research site networks to understand requirements and manage expectations
- Build systems and workflows from scratch when playbooks don't exist
Requirements
- 2-6 years startup, consulting, or banking ops experience
- Top-10-15 school background required (Harvard, UPenn, similar)
- High agency; operates without a playbook
- SF in-person only
Green Flags
- Experience at MBB consulting firms
- Experience at top investment banks or PE/VC
- Experience at FAANG or Mag 7 companies
- Consulting or banking pivot
- Early-stage founder or founding ops hire
- Demonstrated high agency and slope
Red Flags
- No rigorous corporate background
- Needs defined scope and direction
- No consulting or banking background
Role Details
Salary$140,000–$220,000Equity0.2%–0.6%On-site policyIn-person at San Francisco HQVisa sponsorshipNone available; case-by-case for exceptional candidatesEmployment typeFull-timeLocationSan Francisco, CA
Screening Questions
(From the Contrario "Required Candidate Q&A" — Q1 Location and Q2 LinkedIn are submission-form fields, captured in the table. The authored screening question is below.)
- Describe the most impactful, cross-functional "zero-to-one" project you've led end-to-end. What was broken, what did you do to fix it (e.g., how you used data, wrangled stakeholders, and built any lasting systems/playbooks), and what hard, measurable outcomes changed because of your work?
Interview Process
The role page exposes only Contrario's pipeline stages, not a described interview loop. Substantive stages below; "SY Screen" / "SB Screen" appear to be screening rounds.Stage 1 — Application Review — Resume / submission review.
Stage 2 — SY Screen — Screening round.
Stage 3 — SB Screen — Screening round.
Stage 4 — Onsite — On-site interview (SF).
Stage 5 — Offer ExtendedStage 6 — Candidate Hired — Candidate accepts and starts.
Ideal Companies & Backgrounds
- Not provided on the role page. (Green Flags name MBB, top banks/PE/VC, and FAANG/Mag 7 as background signals; Nice-to-Have body text names Bain, McKinsey, BCG specifically.)
Ideal Candidate Profiles
- Not provided on the role page.
Rejected Candidate Feedback