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Skills
Customer Support/Serviceunmatched
Homeless Servicesunmatched
Information Technology & Information Systemsunmatched
Record Keepingunmatched
Set Goalsunmatched
Description
Spencer Clarke Group are seeking an Allocations Officer for a Local Authority Client in Berkshire.
In this role you will assess housing applications and allocate social housing fairly and in line with legislation and Council policy.
Duties:
Experience working in a housing allocations, housing needs, or homelessness service
Experience assessing complex applications and making eligibility decisions using legislation and policy
Experience working with vulnerable customers in a high-pressure, target-driven environment
Experience using housing management systems and maintaining accurate, sensitive case records
Qualifications and Experience:
The successful candidate will have the following skills / experience:
Experience in housing allocations, housing register management, or homelessness services
Experience assessing eligibility and applying housing legislation and local authority policy
Experience working with vulnerable customers in a busy, high-pressure customer service environment
Experience maintaining accurate case records and using housing management IT systems and databases
What's on offer:
Salary: £19ph
*may negotiate higher for exceptional candidates, based on experience*
Contract type: 6 months minimum
Hours: Monday to Friday, 37 hours per week
How to apply:
Once your CV is received, if you are successful, you will be contacted.
Due to the extremely high number of applications, it may not be possible to contact every applicant. As such, if you are not contacted, please assume you have not been successful on this occasion.
For any further questions, please contact Taylor Kirkham on 01772 954200.