Allstate Insurance Account Manager

Matthews Agency LLC is an Allstate insurance agency based in Bucks County, Pennsylvania, built on disciplined operations, professional development, and genuine customer service. Formed through the integration of three legacy Allstate agencies, we bring together long-standing client relationships, deep industry knowledge, and a strong foundation of community trust. We set clear expectations, communicate transparently, and take pride in doing things the right way. This creates an environment where professionals can develop their skills, take ownership of their work, and build a long-term career.

We're seeking a detail-oriented Insurance Account Manager to support and manage an existing book of business. This role is centered on servicing clients, maintaining relationships, and ensuring policies are accurate, up to date, and aligned with client needs. This is an ideal role for someone who takes pride in delivering excellent service while building long-term relationships.

• Base salary of $40,000 - $50,000 plus bonus opportunities
• Hybrid remote flexibility with work-from-home options
• Health, dental, vision, and retirement benefits (401k)
• Paid time off and paid holidays
• Flexible schedule and strong work-life balance
• Clear path to senior roles, sales, or leadership positions

If you are looking for a role where you can grow your expertise and build a long-term career in insurance, apply today!

Salary Range: $40000 - $50000 per year

Annual Base Salary + Bonus Opportunities

Dental Insurance

Vision Insurance

Healthcare Spending Account

Wellness Benefits

Responsibilities

• Handle inbound and outbound client communication in a professional manner
• Service existing policies including updates, quotes, payments, and documentation
• Respond to customer inquiries regarding new and existing policies
• Maintain accurate records of all client interactions in the agency management system
• Review client needs, resolve issues, and provide appropriate solutions
• Support retention through proactive service and relationship management

• Active Property & Casualty insurance license required
• Prior customer service or insurance experience
• Strong communication and relationship-building skills
• Detail-oriented with strong organizational and multitasking abilities
• Positive, team-oriented, and professional attitude
• Comfortable with Microsoft Office and agency systems
• Reliable, self-motivated, and able to work independently