Allstate Insurance - Customer Service & Inside Sales

Dont wait, take the next step in your career today. Toombs Insurance Group in Tampa, Florida, is looking for a motivated and dynamic individual to join our team as a Full-Time Customer Service Representative. If you have a passion for delivering excellent customer service and enjoy working in a proactive environment and building rapport with others, this is the role for you. No prior experience in Insurance? No problem! This is the perfect opportunity to transfer your experience to break into a new industry. Youll have the opportunity to grow your knowledge and youll benefit from additional avenues for growth and advancement. We will teach you everything you need to know.

Are you an Experienced CSR? Incredible! You will benefit from continued training and education as well as career development and advancement opportunities. Continue growing your knowledge with our mentorship and training. You will also have the opportunity for advancement and the option to transition into sales if desired.

Apply now to join our team and our commitment to customer satisfaction and success.

Salary Range: $35000.00 - $52000.00 per year

Annual Base Salary + Bonus Opportunities

Paid Time Off (PTO)

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Hands on Training

Mon-Fri Schedule

Career Growth Opportunities

Retirement Plan

Responsibilities

• Process customer policy change requests.
• Immediately greet all customers, entering the office, in a friendly and helpful manner.
• Maintain knowledge of new products and services.
• Generating insurance quotes.
• Provide exceptional customer service and support.
• Be outstanding at relationship building.
• Develop and maintain client relationships.
• Work independently and as part of a team.

• Possess a genuine willingness to learn, be intuitive and resourceful and be coachable.
• Possess an upbeat, positive and enthusiastic attitude.
• Be a great self-starter with a sense of urgency.
• Excellent Communication/interpersonal skills.
• Professional phone etiquette.
• Strong work ethic and leadership skills.
• Driven and goal-oriented individual.
• Bilingual, fluent in both English and Spanish is beneficial.
• No insurance experience required but must be willing to learn

Ability to identify and solve problems, think critically, and make decisions quickly.