Alterations Associate

Alterations Associate

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Ralph Lauren

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Career Opportunity

Alterations Associate

Ref #:

W176579

Department:

Retail

City:

Chicago

State/Province:

Illinois

Location:

United States

Workspace Description

Shift:

Pay Range: The pay range for this job is $17.5 - $25 per hour; actual pay is dependent on experience and geographic location. We will meet minimum wage and/or any other applicable legal pay requirements based on city, county, and state requirements.

Benefits: Base pay is only one part of our employee value proposition, which includes a robust benefits package, above-market time off, hybrid working arrangements, incentive compensation, where applicable, and varied learning opportunities.

Pay Range Max

25

Pay Range Min

17.5

Company Description

Ralph Lauren Corporation (NYSE:RL) is a global leader in the design, marketing and distribution of premium lifestyle products in five categories: apparel, accessories, home, fragrances, and hospitality. For more than 50 years, Ralph Lauren's reputation and distinctive image have been consistently developed across an expanding number of products, brands and international markets. The Company's brand names, which include Ralph Lauren, Ralph Lauren Collection, Ralph Lauren Purple Label, Polo Ralph Lauren, Double RL, Lauren Ralph Lauren, Polo Ralph Lauren Children, Chaps, among others, constitute one of the world's most widely recognized families of consumer brands.

At Ralph Lauren, we unite and inspire the communities within our company as well as those in which we serve by amplifying voices and perspectives to create a culture of belonging, ensuring inclusion, and fairness for all. We foster a culture of inclusion through: Talent, Education & Communication, Employee Groups and Celebration.

Position Overview

Ralph Lauren Tailors are responsible for altering and tailoring our Ralph Lauren garments to the highest standards, providing an exceptional and unparalleled client experience.

Essential Duties & Responsibilities

• Alters and tailors Ralph Lauren garments to the highest standards meeting quality control expectations
• Ensures accuracy in garment markings aligned to Ralph Lauren practice
• Build a rapport with the client, identify their needs to deliver an exceptional experience
• Partner with Sales Professional in servicing clients to provide exceptional service during fittings
• Promote teamwork through contribution towards overall team productivity
• Consistently execute and deliver personal productivity objectives at standard
• Handle and maintain all RL garments with care and respect
• Accurately enters all information into the alterations tracker and workflow systems
• Communicate product and customer feedback to managers
• Adhere to all workroom health and safety requirements

Experience, Skills & Knowledge

• Exceptional attention to detail, precision, and craftsmanship.
• Strong interpersonal and communication skills; ability to provide feedback in a supportive and collaborative manner.
• Ability to work effectively in a fast-paced, team-oriented environment.
• Experience mentoring or training others in a technical capacity is preferred.
• Commitment to upholding Ralph Lauren's brand standards and delivering exceptional client service.
• Experience in luxury tailoring preferred
• Ability to maneuver around the sales floor, stock/dressing room, cashwrap and office; work around/with chemicals, lift up to 30 lbs. and climb moderately utilizing a ladder as trained under RL Health & Safety guidelines
• Ability to operate tailoring machinery, sit, stand, move and walk for multiple hours

Ralph Lauren will consider for employment qualified applicants with arrest or conviction records in a manner consistent with the requirements of the law, including any applicable fair chance laws. Please note background checks will be evaluated individually.

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Ralph Lauren is dedicated to providing a comfortable and consciously inclusive work environment for everyone regardless of gender identity and expression, race, religion, national origin, sexual orientation, age, marital status, disability, or any other category protected by applicable law. If you are vision-impaired or have some other disability under the Americans with Disabilities Act or a similar law, and you wish to discuss potential accommodations related to applying for employment at Ralph Lauren, please contact Global People Practices at [email protected].

For all other application support inquiries, please contact [email protected].

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