Role: AWS Connect IVR Application Developer
Location: Remote
Job Type: C2C/W2/1099
Required Skills & Experience Core Technical Requirements
· Hands-on experience with Amazon Connect, including:
o Contact Flows
o Queues, routing profiles, hours of operation
· Strong AWS serverless development experience:
o AWS Lambda (Node.js or Python)
o API integration patterns supporting IVR flows
o DynamoDB
· Experience building telephony/IVR experiences, including failure-safe behavior and degraded-mode handling.
· Experience with secure secrets and configuration management (e.g., AWS Secrets Manager and/or Parameter Store).
· Experience delivering via CI/CD pipelines using standardized deployment patterns.