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Ambulatory Service Representative II

eTeam Inc.

Pearland, TX

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JOB DETAILS
SALARY
$20 Per Hour
SKILLS
Administrative Skills, Calendar Management, Communication Skills, Customer Support/Service, English Language, Equipment Maintenance/Repair, Health Insurance, Healthcare, Interpersonal Skills, Language Interpreter, Mail Processing, Medical Records, Medical Terminology, Medical Treatment, Multilingual, Office Equipment, PC (Personal Computer) Systems, PC Software, Patient Follow-up, Patient Registration, Pediatrics, Presentation/Verbal Skills, Reimbursement, Spanish Language, Team Player
LOCATION
Pearland, TX
POSTED
1 day ago
Job Title: Ambulatory Service Representative II
Location: Pearland, TX 77584
Duration: 3 months

Duties:
Performs patient registration procedures and ensures that all necessary patient forms are provided and filled out for the clinic visit.
Communicates with patient staff and providers regarding patient arrivals delays and clinic processes.
Verifies insurance benefits and identifies correct plan codes that drive reimbursement (i.e. Capitated allowance vs. per diem or discount of charges.).
Enters batches and reconciles TCH charges daily.
Schedules new or follow up appointments for patients and confirms patient appointments verifying patient demographics and insurance information. Schedules ancillary appointments diagnostic tests and follow up appointments per provider orders/requisitions.
Ensures that interpreter services are available for patients as needed.
Responds to customer questions with prompt information and /or service related to appointment status wait time or unanticipated problems while being culturally sensitive.
Performs other duties and provides basic office support including ordering and maintaining office/clinic supplies; maintaining office equipment; managing correspondence; copying faxing mailing and filing documents; and collecting and distributing mail.
Serves in key role to assure most efficient patient throughput in exam rooms.
Team player- good interpersonal skills, excellent customer service, good verbal communication skills; self-initiated work behaviors, the ability to operate proficiently a personal computer and office equipment
HS diploma or equivalent; preferred 2 years experience in Healthcare setting

Experience in a healthcare or related setting as well as pediatric experience is preferred.
Required knowledge of medical terminology insurance terminology and customer service.
Must have the ability to communicate effectively both oral and written forms; possess good interpersonal skills organization and problem solving skills and good time management skills.
Must be able to provide excellent customer service skills operate a personal computer and software efficiently and operate general clinic equipment.
Bilingual in Spanish/English preferred.

About the Company

e

eTeam Inc.

Looking for a great job? Join eTeam. We’re looking for talented staffing professionals to join our staff. We also provide contract assignments and full-time jobs at Fortune 2000 Companies. We’ve been named one of the best companies to work for by Staffing Industry Analysts and New Jersey Business.
COMPANY SIZE
100 to 499 employees
INDUSTRY
Other/Not Classified
FOUNDED
1998
WEBSITE
www.eteaminc.com

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