Amenity Services Coordinator

Position Overview
The Amenity Services Coordinator will support the planning, scheduling, coordination, and continuous improvement of shared building amenities, conference facilities, meeting spaces, auditorium/hearing-room functions, and tenant-facing technology services.

Responsibilities
• Coordinate use of shared conference rooms and meeting spaces.
• Support auditorium, hearing-room, conference, and event activities.
• Coordinate AV and technology services.
• Support conferences, meetings, forums, and special events.
• Coordinate multiple service providers.
• Maintain amenity schedules.
• Monitor demand and capacity.
• Develop service descriptions and tenant guidance.
• Develop procedures for amenity services.
• Track service performance.
• Collect tenant feedback.
• Identify opportunities to improve shared spaces and services.
• Support training and tenant orientations.
• Maintain documentation and service records.

Required Qualifications
• 4+ years of logistics, tenant services, concierge, AV/technology, workplace services, or related experience.
• Experience coordinating multiple organizations.
• Experience handling time-sensitive events and requirements.
• Strong customer-service and documentation skills.

Preferred
• Federal workplace experience.
• Corporate conference/event management.
• AV technology experience.
• Workplace experience/amenity management.
• Large-building tenant services.

Core Skills
Workplace Services | Event Coordination | AV/Technology | Conference Management | Tenant Services | Logistics | Customer Service | Scheduling

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.