Imagine what you could do here. At Apple, new insights have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and theres no telling what you could accomplish! This is where individual imaginations gather, committing to the values that lead great work. Here, you'll do more than join something - you'll add something! Apple products are made with revolutionary precision to perform exactly as promised. And because customers all over the world eagerly await that experience, we built a supply chain that's equally revolutionary.
Join our team and deliver on the highest expectations. The Retail Fulfillment Operations (RFO) team helps to provide a detailed, high-quality retail experience for our customers. You'll help improve customer engagement and product sales by providing fast & convenient fulfillment solutions to Apple customers and ensuring the right inventory is in the right place at the right time. We also collaborate cross-functionally to define fulfillment roadmaps and optimize management systems, tools, and process flows to support Apple supply chains. As an AMR Ops RFO Online team member, you will lead strategy, insights, and performance across the Direct Channel and be the voice of the customer. Lead new product introductions, seasonal campaigns and promotions within the Apple Direct Channel. Drive initiatives through all phases of program management from ideation to implementation. Assess current business processes for improvement opportunities. Transform broad concepts and business strategies into structured projects. Provide detailed commercial and technical analysis of new ideas and initiatives, and be able to communicate complex challenges in simplified ways. Drive new product introduction execution - stitching across teams to ensure a succesful launch and enhance the customer experience. Drive continuous improvement and innovation to grow the business, and improve performance, conversion, & efficiency. Manage cross-functional business partners and develop working relationships with worldwide and regional counterparts. Lead communications at an executive level while being in the details of all aspects of the business. Minimum 5 years of experience of program and/or project management in retail operations, inventory management, and/or supply chain Have a deep understanding of supply chain, logistics, New Product Introductions, and eCommerce operations. Be comfortable working with a high level of ambiguity and delivering results in an unstructured environment. Analytical mindset and ability to use data effectively to size, prioritize, and stitch business elements to influence through effective storytelling. An excellent teammate who can influence through collaboration and leadership, and are able to work effectively with other teams, bringing them along for the journey is essential. BA/BS degreeHave phenomenal presentation skills with a keen eye for detail, and expertise in synthesizing complex information for a wide range of audiences. Obsess over the customer experience and are particularly curious about how to deliver new experiences across digital and brick-and-mortar channels. A proactive problem-solver capable of delivering end-to-end project solutions in a highly collaborative, rapidly changing environment. Can prioritize strategic objectives which optimize for speed, cost, performance, and environmental impact while also achieving high-value tactical outcomes. Be comfortable articulating technical concepts in business-friendly language to secure buy-in and drive change.
We’re a diverse collection of thinkers and doers, continually reimagining what’s possible to help us all do what we love in new ways. The people who work here have reinvented entire industries with the Mac, iPhone, iPad, and Apple Watch, as well as with services, including iTunes, the App Store, Apple Music, and Apple Pay. And the same passion for innovation that goes into our products also applies to our practices — strengthening our commitment to leave the world better than we found it.
There’s a place here for every kind of brilliant. Everyone here is an innovator, or an innovator-to-be, no matter what your team or your role. So bring your passion, courage, and original thinking and get ready to share it, because every new product, service, or feature we invent is the result of people working together to make each others’ ideas stronger. Innovation at this level depends on people who represent the variety of the human experience and inspire us with their own fresh perspectives. Together, we’ll do amazing work that can make a difference in people’s lives. Including your own. Learn more about working at Apple.