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Americas - ServiceNow Administrator

Abacus Service Corporation

VIRTUAL, CA

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JOB DETAILS
SKILLS
Agile Programming Methodologies, Best Practices, Business Operations, Business Support, Change Management, Communication Skills, Computer Science, Cross-Functional, Customer Service Management, FISMA - Federal Information Security Management Act, Government Contracts, Help Desk, Identify Issues, Information/Data Security (InfoSec), Internet Security, Interoperability, Interpersonal Skills, Maintain Compliance, Operational Support, Performance Analysis, Presentation/Verbal Skills, Problem Solving Skills, Process Improvement, Regulations, Regulatory Compliance, Risk Management, Root Cause Analysis, Scripting (Scripting Languages), Security Compliance, ServiceNow, Supplier Relationship Management (SRM), System Integration (SI), Systems Administration/Management, Training/Teaching, U.S. National Institute of Standards and Technology (NIST), United States Citizen, Vendor/Supplier Relations, Writing Skills
LOCATION
VIRTUAL, CA
POSTED
9 days ago

Join Our Team as a ServiceNow Administrator - Virtual, CA

Are you a ServiceNow expert with a passion for optimizing business processes and enhancing productivity? Join our dynamic team in a virtual role based in California, where you'll play a critical role in ensuring the effective use and optimization of the ServiceNow platform to support business operations and drive organizational success.

What You'll Do

  • Configure, customize, and administer the ServiceNow platform to meet organizational needs.
  • Design, develop, and customize ServiceNow applications, workflows, and reports.
  • Oversee integration with other systems, ensuring seamless data flow and interoperability.
  • Manage incident, problem, and change management processes within ServiceNow.
  • Maintain and enhance the service catalog, ensuring services are well-defined and accessible.
  • Provide training and support to end-users and stakeholders.
  • Monitor platform performance and identify opportunities for optimization.
  • Ensure compliance with security policies, industry regulations, and best practices.
  • Collaborate with cross-functional teams to deliver solutions aligned with organizational goals.
  • Manage relationships with ServiceNow vendors and resolve technical issues.

Requirements

  • US Citizen or US Permanent Resident.
  • ServiceNow Certified System Administrator with 3-5 years of experience.
  • Foundational knowledge of processes, procedures, scripting, and systems.
  • Strong technical skills in ServiceNow administration and system integration.
  • Experience with FedRAMP requirements and guidelines.
  • Ability to troubleshoot issues and perform root cause analysis.
  • Excellent interpersonal, written, and verbal communication skills.
  • Bachelor's degree in Computer Science, Engineering, or related fields.

Preferences

  • Experience with information security principles and standards (e.g., NIST SP 800-53, NIST Cybersecurity Framework, FISMA).
  • Experience working with government contracts and compliance standards.
  • Understanding of risk management methodologies.
  • Experience in ServiceNow Customer Service Management (CSM).
  • Agile methodology practitioner.

If you're ready to take your ServiceNow expertise to the next level and make a significant impact, apply now! We look forward to welcoming you to our team.

Email Subject Line: Exciting Opportunity for a ServiceNow Administrator

By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at Privacy Policy - Abacus.

About the Company

A

Abacus Service Corporation

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