Vacancy NameAmeriCorps Seniors Volunteer Coordinator - Dillingham Vacancy NoVN920 Employment TypeFull Time Non-Exempt LocationAnchorage-Central Office Salary Range33.55 Salary PeriodHourly BenefitsFull time-eligible to participate in the benefit programs on the first day of the month after your 60th day of employment. Job Details
JOB SUMMARY: This is a full-time or part-time position, up to 30 hours per week, that will coordinate the implementation of the AmeriCorps Seniors program regionally (representation from southeast, southcentral, Southwest, and Northwest all considered). The AmeriCorps Seniors program provides volunteer opportunities for people 55+ across the state of Alaska. There are two main service types: Elder Mentor-volunteering in schools or Head Starts as a mentor, tutor, or culture bearer; Senior Companion- volunteers other home-bound older adults who need extra assistance in companionship, transportation or respite services. The Volunteer Coordinator will recruit, onboard, and initiate site placements in the region where they are located. In collaboration with their supervisor, the volunteer coordinator will support volunteers in both the Senior companion and the Elder Mentor program This position will require regular travel to communities in the region. Position will be remote and applicants should be able to work from home.
ESSENTIAL FUNCTIONS, DUTIES AND RESPONSIBILITIES:
- Recruit people 55+ around the region to join the Senior Companion or Elder Mentor volunteer program.
- Assist interested applicants with onboarding process, interview applicants with support from supervisor, and track new and interested applicants through volunteer database management system
- Organize monthly volunteer retention events for active volunteers in the region
- In collaboration with supervisor, develop partnership with schools, senior centers, senior housing facilities, and other volunteer placement sites to identify a site supervisor for volunteers at the site, train site supervisors on AmeriCorps Seniors program, and ensure the placement is set up for volunteers.
- Provide onboarding training to new volunteers in the program with support of supervisor
- Interview current volunteers to provide content for newsletters, social media, and highlight stories
- Collect success and highlight stories from volunteers in the region to be shared with program staff for program promotional materials.
- Conduct community needs assessments with Seniors in the region to identify areas of need for senior services and how AmeriCorps Seniors program could fill those needs.
OTHER RESPONSIBILITIES:
- Work with regional organizations and native corporations who also provide elder services to communities in order to collaborate and expand resources.
- Performs other duties as assigned.
WORK ACTIVITIES:
- Call and recruit potential volunteers to join the program
- Visit regional senior serving organizations to develop partnerships
- Visit school and Head Start settings where Elder Mentor volunteers are serving
- Meet virtually with supervisor at least weekly and daily communication via Teams messenger
- Use Sharepoint to access program Flyers and distribute flyers
- Use volunteer database management system to track new volunteers and follow up with potential applicants.
- Create Flyers and advertisement for program on Canva to distribute to communities
- Talk with Elder Volunteers on the phone
- Maintain privacy in sensitive situations and follow policies in handling personal identifiable information (PII)
COMPETENCIES, SKILLS, AND ABILITIES:
- Preference given to Yupik Speaker for position(s) in the Y-K delta region
- Ability to use computer and Microsoft 365 Suite
- Comfortable calling and talking on the phone with Elders, Tribe members, and other organizations
- Ability to read, comprehend, and follow established policies and procedures.
- Ability to manage work time well, prioritize and meet deadlines.
- Ability to exercise good judgement, courtesy and tact.
- Ability to establish a good rapport with people of diverse cultures and belief systems.
- Demonstrated ability to work effectively in a team environment and on their home with remote supervision.
- Must demonstrate sound judgment, professional boundaries, ethics, and ability to maintain confidentiality.
WORK ENVIRONMENT / JOB CONDITIONS:
- Agency is a mandated tobacco, drug and alcohol-free workplace.
- This position is remote; ideal candidate is based out of a location that is a hub to easily access other surrounding communities (Dillingham, Bethel, Fairbanks, Anchorage, Juneau). Communities outside of those will be considered on a case by case basis.
- Develops and maintains constructive and cooperative working relationships with others.
- Uses computers and computer programs effectively to enter data, create spreadsheets and process information, and develop documents, program and training materials.
- Develops specific goals and plans to prioritize, organize, and accomplish work.
- Communicates with others outside the organization, representing the organization to customers, the public, and other external sources in person, in writing, or by telephone or e-mail in keeping with current policies & procedures.
- Must have the ability to operate the following equipment: desktop computer, telephone, copier, PC printer, and fax machine.
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
- While performing the duties of this job, the employee will regularly grasp, type, see, talk, hear, lift and carry 40 pounds of weight by utilizing proper lifting techniques and working in a safe manner. This position will also be performing physical activities such as climbing, lifting, balancing, walking, stooping, bending, and handling materials.
- Occasionally performs sedentary activities that require sitting for long periods and repetitive use of hands, wrists and arms for handling, positioning, moving materials, and manipulating things.
- Must be in good general health and free from serious physical, mental health and/or substance abuse issues.
- Must be comfortable travelling on small planes to remote communities and staying on the floor of the school depending on the accommodations available in the community.
POSITION TYPE / EXPECTED HOURS OF WORK:
This is a full-time or part-time position up to 30 hours per week. Days and hours of work are flexible and may include overtime during site travel. Occasional evening and weekend work may be required as job duties demand. Cannot exceed 30 Hours/week
TRAVEL:
Travel to remote communities is required. Site visit will last 1-3 nights depending on the community. It is not required that position drives a car as all site visits will likely be accessed via small plane.
EMPLOYMENT REQUIREMENTS AND REQUIRED EDUCATION:
- Must be at least 18 years of age.
- Must pass state and federal background checks, including fingerprints.
- BA or Associates degree or three years qualifying experience in elder care, volunteer management, rural community development, or related fields.
- Responsible work ethic with reliable attendance.
- Employees are expected to remain alert, attentive, and fully engaged in their responsibilities during all working hours. Sleeping while on duty is strictly prohibited.
- Proven ability and willingness to be self-directed in problem solving and decision-making and perform basic assignments with little or no direct supervision while also working effectively as a team member.
- Demonstrated intermediate level computer skills necessary to use and create documents and reports, spreadsheets, workshop materials and slide presentations, and to enter data into intricate database programs. Proficient use of Microsoft Word, Excel, PowerPoint, Publisher, and Outlook required.
- Must keep all matters concerning participants in strictest confidence as required by HIPAA privacy and the 42 CFR, Part II confidentiality regulations.
- Must be able to provide own transportation to meet work schedule requirements.
PREFERRED EDUCATION AND EXPERIENCE:
- Two to three years of experience working in program coordination and implementation
- Experience working with Tribes, City Governments, or Non-profits
BENEFITS: As a full time, regular employee, you will be eligible to participate in our competitive benefits programs on the first day of the month after your 60th day of employment, including but not limited to:
- Medical, Dental & Vision
- Life & Supplemental Insurance
- 401K/Pension Plan
- Flexible Spending Account/Health & Dependent Care
- Health Savings Account
- Employee Assistance Program
- 20 days (160 hours) of accrued Paid Time Off
- 12 Established paid holidays
- Monthly Wellness Reimbursement